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"The staff were very professional and cooperative. The room was clean"

"The property was old but it is conveniently located if u have to catch a flight in the morning. It is a short walk to Terminal 2."

"All good"

"The staffs was lovely and the room was well kept the food breakfast was lovely "

"Great service from all staff. Close to airport, with options for transportation to/from the airport. Lobby bar is relaxing area with good menu. Buffet breakfast is worth the added expense. "

"Lovely relaxing stay before my flight! And so close to the terminal! Easy as! "

"Nobody wants to be unwell when they’re away, but there’s little better test of a hotel’s quality of service. The food and courtesy of staff was already worth recommending, but when I became sick the staff went above and beyond to support my family and me. Genuine care and compassion, with thoughtfulness and a bias for action make a BIG impact when brought together at a time when they can make such a difference to the human experience. Highly recommend."

"Closeness to Heathrow, ease for drop off or picking up people "

"Room not properly cleaned but they changed us immediately. "