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"The assitant at trueville was very polite and friendly allow going to hermitige hotel for my breakfast was arkward im disabled and i have a small mobility scooter i could charge the battery at hotel im very gratefully appreciated it being battery charge at hotel the breakfast was huge at trouville and was very good i think the helpfull staff at trouville hotel very short of staff but worked and helped everyone as best they could thanking you 😀 all staff for all your help being disabled the staff wear excellent especially the reception lady "

"Me and my husband came away for a few days to get away from everything and had amazing stay and staff were awesome and welcoming keep up good work Ps stated at Sutcliffe hotel"

"The prices are very reasonable, the breakfast buffet is great. The evening food options for us weren’t brilliant, I would suggest using one of the many local eateries for evening meals. The SPA is Devine, really spacious and the two treatments I had were reasonably priced and absolutely fantastic, The main swimming pool is also good, it’s open long hours and generally isn’t too busy (although we stayed here out of peak holiday times) they have happy hour at the bar so you can have some drinks on a budget if you want to. the bartenders were really nice as well. "

"Excellent reception staff"

"Was really nice will go again "

"Time-warp and like a tardis! Rooms comfortable but all very different in terms of modern vs old - think hotel may be in middle of refurbishment. Some areas dusty but beds very comfy & lovely hot powrful shower. Breakfast fantastic and lots of staff on hand to help and refill. Facilities are amazing - pool was heated so not freezing, sauna, table tennis, cinema room, tennis courts, mini golf course…endless! Best of all the views of the sea and the quick 5 mins walk to absolutely stunning beach with cafe, water sports equipment hire & parking. Couldn’t ask for more! "

"thank you particularly to Kate at the front desk who was so friendly and kind. Great hotel. i didn’t get a chance to use the other facilities "

"Great welcome."

"We had a great stay in Bournemouth and for what we were doing the Hilton was ideally located. The staff were always friendly and helpful."