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"Great location with easy access to the trains and getting around. Very clean and comfortable. "

"It's located in the heart of a shopping street which made it a very unique experience. Will stay here again."

"It’s a rare hotel in Japan that can offer 4 twin beds for 4 friends to travel and room together. The toiletries were top notch, beyond what I have seen at other 4 star hotels; and the housekeeping staff did not skimp during our 3 day stay. I especially enjoyed the comfort of their free house slippers. The hotel staff at check in was helpful and spoke English, and gave orientation to room features. The concierge service helped point out local cherry blossom lightings and rates of local blooms. They also helped with locating local drugstores. They also helped with hotel luggage transfers. The staff was super helpful in getting taxis at last minute from hotel. Only, downside was the “French” restaurant of western foods was not very authentic. Also, that all restaurants close early in evening. "

"Good location, clean hotel"

"The property is beautiful. The beds are a little too hard for my liking. The washing machines seem to have drying issues but overall our stay was amazing. "

"10 mins taxi ride from Kyoto station. We used taxis as lines for buses were really long during Sakura season. Taxis came within 5 mins each time. Use the “Go taxi app” Hotel is fantastic. Rooms are modest size for Japan. We had a king bed. Very comfortable. Our room was sound proofed. Couldn’t hear anyone. Breakfast was great and the roof top bar was very nice. Overall a 5 star experience for my wife and I. We just visited this past(2025) cherry blossom season. March 31 to April 5th"

"Awesome spot!"

"Wonderful property, a lot bigger than I expected, but still very nice. Lots of amenities and friendly staff!"

"Wonderful location - could not improve on the location. On the beautiful canal surrounded by Sakura blossoming. Wide range of restaurants and food options. Close to the metro. Minutes from Nishiki market. Walkable to Gion District. Excellent breakfast with very wide range of food options. Free coffee in lounge area. Helpful free maps/walking guides available. Staff very friendly and helpful. Could not fault this hotel. "