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"Located next to the main station, the hotel is really convenient. Also friendly staff and good variety of breakfast. "

"A short walk from the train station to the hotel. Convenient for everything!"

"A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again."

"A little bit further from the station but very walkable. Very clean hotel. Comfortable bed. Hot bath facility."

"The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels."

"Onsen. Require renovation. Limited local transportation to move around. Staff very helpful, Food quantity too much and quality need to be improved. "

"Great stay. "

"very nice"

"Very nice hotel, convenient and very comfortable "