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"The staff has great customer service and is very mindful of your time and stay."

"Convenient and easy access to Cleveland Clinic with all-day shuttle every 15 minutes!"

"Tina at the front desk is wonderful and so is Willie. They have a great staff and a very nice hotel"

"Great stay. Wish we could have spent more time in this great walkable city "

"It’s close to the airport, and the shuttle is awesome clean and affordable "

"Very spacious room and bathroom. Room was clean and comfortable. "

"Absolutely beautiful hotel tucked away in the downtown Cleveland area. The room was small but perfect for myself, since I was traveling alone. It was so cozy with a very prestigious look. I will most definitely stay here again if the opportunity arises and I am in Cleveland. I wanted to just stay in that comfy bed all day! The staff was super sweet and helpful as well. Thank you for such a wonderful stay, albeit short. :)"

"Excellent property that is conveniently located. The rooms are very clean and well maintained. I definitely recommend this hotel. The one issue that I experienced was that the night front desk worker was not particularly nice when I alerted him that i was missing a cover for m bed. Overall, great hotel. "

"Great"