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The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with a 24-hour fitness center and a 24-hour front desk

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Photo gallery for The Westin Cleveland Downtown

Exterior
Lounge
Down comforters, pillowtop beds, in-room safe, desk
Junior Suite, 1 King Bed, City View | Down comforters, pillowtop beds, in-room safe, desk
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
The current price is AED 400
AED 470 total
includes taxes & fees
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
Pillowtop bed
  • 76.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Down comforters, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Pillowtop bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Pillowtop bed
Down duvet
Hair dryer
Bathrobes
  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Pillowtop bed
Hair dryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Down duvet
Pillowtop bed
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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9.2 out of 10, Wonderful, 1,373 reviews
The price is AED 344
AED 415 total
includes taxes & fees
30 Mar - 31 Mar
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About the neighborhood

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland - 9 min walk - 0.8 km
  • Rock and Roll Hall of Fame - 10 min walk - 0.9 km
  • Progressive Field - 12 min walk - 1.1 km
  • Huntington Bank Field - 13 min walk - 1.1 km
  • JACK Cleveland Casino - 13 min walk - 1.1 km

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Hotel near Huntington Convention Center of Cleveland
Located close to JACK Cleveland Casino and Great Lakes Science Center, The Westin Cleveland Downtown provides dry cleaning/laundry services, a bar, and a 24-hour gym. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a front-desk safe
  • An elevator, a 24-hour front desk, and 18 meeting rooms
  • A gift shop, a vending machine, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 484 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 46-inch LCD TVs with premium channels
  • Wardrobes/closets, recycling, and mini fridges

Languages

English

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AED 734 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 23 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

Is The Westin Cleveland Downtown pet-friendly?

Yes, The Westin Cleveland Downtown allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Cleveland Downtown?

Valet parking is available for USD 49 per night.

What time is check-in at The Westin Cleveland Downtown?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Cleveland Downtown?

Check-out is at 11:00 AM.

Where is The Westin Cleveland Downtown located?

Located in Downtown Cleveland, this hotel is within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Great Lakes Science Center and Progressive Field are also within 15 minutes. Cleveland Station is 12 minutes by foot and Tower City-Public Square Station is 16 minutes.

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The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 712 out of 1200 reviews
Rating 8 - Good. 238 out of 1200 reviews
Rating 6 - Okay. 117 out of 1200 reviews
Rating 4 - Poor. 68 out of 1200 reviews
Rating 2 - Terrible. 65 out of 1200 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was beautiful place to stay right in middle of everything
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and up to date an super comfy beds.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location very accomodating
Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Staff super friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Staff & service, amenities, property conditions & facilities
Very quiet place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

christeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Feb 2025

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay and loved the upgrades
Stayed 1 night in Feb 2025

10/10 Excellent

Ameer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay
Stayed 1 night in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Tequila bar on-site was enjoyable.
Stayed 1 night in Mar 2025

10/10 Excellent

mary

awesome hotel!!
Stayed 1 night in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great.
Stayed 2 nights in Feb 2025

8/10 Good

Shannon

Convenient location in downtown Cleveland, very friendly staff, access to connected parking garage if you don’t want to valet, great restaurant in hotel. Only improvement would be room could have been cleaner.
Stayed 1 night in Mar 2025

10/10 Excellent

Ralphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love property view and cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lounge. Great staff at door/valet.
Stayed 1 night in Feb 2025

10/10 Excellent

isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time. Don't forget to stay for breakfast, it's great!
Stayed 1 night in Jan 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and a very nice hotel. Friendly staff and just a great stay in The Westin.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean the breakfast is fire
Stayed 2 nights in Feb 2025

10/10 Excellent

Nichelle

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how urban it was with people of different ethnicities! I didn’t feel out numbered by up tight snobby staff and patrons whom have any common courtesy! Folks smiled greeted said Goodmorning and were very inviting! First time comin to Ohio for an nba game!!! And I want to come back and I will stay here!
Stayed 1 night in Mar 2025

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities
Overall good.
Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze!!! Excellent staff!! Within walking distance to lots of food options, Rocket Mortgage Fieldhouse, and Huntington Convention Center!!! Great price for the room. Will definitely stay here again!!
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
it was great
Stayed 1 night in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and efficient! We had an issue with our thermostat, and we had a new one put in by the kindest maintenance worker within 45 minutes of our call. I really hope Camerae is in the lobby when you arrive or leave! He made our weekend, making us feel truly valued. If we return to Cleveland, this is where we'll be staying!
Stayed 3 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the room upgrade from Ed on the night when we arrived. The room was spacious, clean, and comfortable
Stayed 2 nights in Feb 2025