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"The hotel, staff & the food are exceptionally good! We’ll definitely go back again! "

"This is an amazing resort! Quiet, clean, stunning views, great food, and very friendly staff. Lots of fun activities to do in the area. Highly recommended!"

"The hotel was a beautiful building and right on the river which was excellent but it was the staff that made the place outstanding! Taylor was wonderful as he spoke English but everyone went out of their way to help and were so nice. "

"The view was amazing. Staff was amazing. Loved the room. Breakfast and dinner options. Shopping and restaurants walking distance."

"Excellent hot spring hotel offer great amenities and friendly employee。 My family and I having a great time to relax and enjoys our stay that is too short。"

"Friendly staff and great dinner."

"Clean and quiet. Japanese breakfast was excellent. Not too many dining options, need to take taxi or bus. Absolutely gorgeous surroundings. "

"This is the second time my family has stayed at Highland Resorts and it has been a pleasure to stay here. It's located right near Fuji-Q park, shuttle bus to areas within Fujiyoshida, walking distance to Don Quixote/ Komeda Coffee/ Book-off among a bunch of other places. I highly recommend for a pleasant stay in the area to book with Highland Resort. We look forward to our next visit again. Thank you! "

"This ryokan is very conveniently located beside a bus stop, which makes transportation easy around the hakone area. They also have a shuttle bus to gora station. We had the room with private onsen, it was so amazing we were speechless! Our half board included kaiseki dinner with crab and japanese style breakfast, which are also 10/10. The whole experience was delicate, the service was attention to detail oriented. The only thing I wish they could improve would be the noise while dining, the sound of the staff walking and handling the plates, as well as one particular staff talking very loudly. "