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"Absolutely INCREDIBLE Ryokan and onsen. The staff were so kind and helpful, the property is stunning. It was a perfect way to wind down from Tokyo. Definitely get the dinner option if available, the food was fantastic!"

"Amazing hotel, staff very friendly and excellent customer service. Facilities very clean, spacious rooms and free shuttle bus service from nearby station is ideal."

"This was a beautiful stay. Very clean, great amenities. The location is very close to the pirate boat cruise and the ropeway. "

"Great view of Mount Fuji. Value for money and super easy to access with express bus station just next to the hotel."

"Great location with free shuttle to kawaguchiko station and Mishima. My room with the view of Fuji mountain. Breakfast has a few different kinds of baked pastries. Great value!"

"Nice new hotel …so close to all Hakone and lake Ashi have to offer."

"There really isn’t anything nearby our hotel. no convenient store. It is very quiet and peaceful. Be mindful of this before you book in Gora Otherwise this place is exceptional. It is very clean. We were stunned by the interior design and lighting design. Everything feels brand new including both main building and Ayakan, which is where we stayed. Dinner were 6 course meals. Food came very fast and we have our next course within seconds of finishing our previous course. Would "

"This is a fantastic facility with outstanding employees. I would recommend to take care of the outside of the building since it is looking in need of paint "

"Excelent staff, going above and beyond to help and provide everything guests need. Super friendly and approachable. The facility is on the bus line to the lake and to the topelines so it is very convenient as well. Plus private daily onsen. You cant beat that! "