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"We had a loveliest time here. Kaki San and her staff were super friendly and helpful, made everything easy for us. Some of the staff spoke little English but were all proficient with Google translate. Making reservations for dinner and breakfast was a great idea - there are many restaurants in town but eating at the ryokan is an experience in itself, plus the food here was excellent! Being in the middle of the town made it easy to go to all the onsens - the ryokan provides a free pass to all seven onsens till 1pm on the checkout day. The ryokan's own private bath is reservable with a fee and is totally worth it. Only four slots each day so it's advisable to reserve early if you can. We would definitely book again if we are to visit Kinosaki next time. "