Find Hotel with a Concierge in Tourist Corridor

"One of our favorites"

"Very nice staff - pools were a little cold, restaurants are all very different and unique which is really fun. "

"Loved the concierge experience. Diego and Juliet went out of their way to help our group, especially with saving cabanas for us and changing location per our request. Thank you, Diego and Juliet!"

"Excellent place to stay "

"Excellent service. Food was good. We were not able to eat at the Japanese restaurant due to it being fully “booked” all nights of our stay. Spa area is fantastic. Churros and tacos at the pool phenomenal "

"Came here for a girls trip, loved every minute of it! "

"Beautiful property, all restaurants were top notch. The food selection was great. Service was outstanding. I would recommend this resort to everyone."

"My recent stay at Grand Velas was a bit of a splurge—but absolutely worth it. From start to finish, the experience exceeded expectations in every way. A huge thank you to Claudia, our personal concierge, who went above and beyond to ensure our anniversary trip was both memorable and joyful. Her attentiveness and warmth truly made a difference. The service overall was exceptional. Every staff member—from the bellman to housekeeping to the pool attendants—was professional, friendly, and eager to help. It’s clear that service is a top priority here. The resort itself is stunning. The adults-only infinity pool was a serene oasis, and the gym facilities were top-notch. And the food—just wow. Every meal was outstanding, but a special shoutout goes to Cocina de Autor. As a Michelin-starred restaurant, my expectations were high, but the chef delivered a world-class experience that rivaled (and in some cases surpassed) other star-rated restaurants I’ve visited. Thank you to everyone at Grand Velas for an unforgettable stay. We’ll definitely be back! "

"We would like to share a very good review about this place. Definitely recommend for families or for couples very friendly staff and community. Great food varieties room service cleanness Ocean view.This is a great choice for a getaway! "