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"Staff excellent, always trying to please you. Property needs a lot of investing (more than 10 years ago I stayed and everything was great at the property). Not many guests this time, I imagine they have a lot to do in marketing to promote the hotel, at the same time they should renovate it (we had to change room due to a lack of AC and 2nd room had a water leak."

"Excelente hotel y servicio. Totalmente recomendado para desconectarte del día a dia"

"The rooms are cold and dated."

"Rooms are fully immersed in the nature and fully and nicely equiped to enjoy the quietness of the place. You don’t need to go out, food is amazing for breakfast, lunch or dinner. Plenty of activities to do out-door or just relax at the swimming pool or jacuzzi. Will definitley recommend staying here with your couple or family !"

"Todo muy bien. Lo necesario y a un buen precio. El pan del desayuno muy rico!!!!"

"Great for kids, very well maintained. The staff is very helpfull."

"El servicio fue increíble, nos ayudaron a llegar al hotel, en todo tiempo la atención fue excelente. El hotel muy bonito, la recámara amplia con vista al lago. La comida buena. La ubicación situada entre Valle de Bravo y Avándaro. Definitivamente regresaría."

"Perfect hotel "