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El Santuario Resort & Spa

4.0 star property
Lakefront hotel with 2 restaurants and 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Santuario Resort & Spa

Reception hall
Terrace/patio
Master Suite Doble | Premium bedding, in-room safe, iron/ironing board, bed sheets
Interior
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
The price is AED 760
AED 951 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Room, Mountain View

Junior Room, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Room, Mountain View

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa | Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Villa

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
  • 149 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite Doble

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Day bed
Hair dryer
  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Mountain View

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Day bed
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Garden Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Suite

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Day bed
Hair dryer
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Master Suite King | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite King

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Day bed
Hair dryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

Basic Studio Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Basic Studio Suite

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Master Suite King | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite King

Highlights

Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Day bed
Hair dryer
Private bathroom
Free bottled water
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Suite

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
Hair dryer
Private bathroom
  • 136 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for City Studio Suite

City Studio Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

City Studio Suite

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lago

Suite Lago | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Lago

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Desk
  • 23 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant
Rodavento Boutique Hotel
Pool
Spa
Parking included
Free WiFi
9.4 out of 10, Exceptional, (399)
The price is AED 637
AED 765 total
includes taxes & fees
24 Nov - 25 Nov
Rodavento Boutique Hotel

About the neighborhood

Map
Carretera a Colorines Km. 4.5, Valle de Bravo, MEX, 51200

What's nearby

  • Valle de Bravo Dam - 1 min walk - 0.1 km
  • Casa De Oración Carmel Maranatha OCD - 5 min drive - 4.8 km
  • Saint Francis of Assisi Church - 11 min drive - 9.1 km
  • Central Square - 11 min drive - 9.5 km
  • Velo de Novia Waterfalls - 29 min drive - 16.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 136 min drive

Restaurants

  • ‪Restaurante los Veleros - ‬10 min drive
  • ‪Tacos el Tripa - ‬9 min drive
  • ‪Pizzas Doña Fide - ‬9 min drive
  • ‪Birria el Amigo Erasmo - ‬5 min drive
  • ‪Salon los Girasoles - ‬9 min drive

About this property

El Santuario Resort & Spa

Upscale hotel by the lake
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at El Santuario Resort & Spa. Indulge in a facial, a hot stone massage, and a body treatment at Spa El Santuario, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), tennis courts, and a gift shop
  • A 24-hour front desk, tour/ticket assistance, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 135 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like free bottled water.
Extra amenities include:
  • Hair dryers and shampoo
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11 AM: MXN 300.00 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Naha
  • Xian

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking
  • Tennis

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (377 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300.00 per person
  • Rollaway bed fee: MXN 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is El Santuario Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Santuario Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at El Santuario Resort & Spa?

Check-out is at 11:30 AM.

Where is El Santuario Resort & Spa located?

Situated on a lake, this spa hotel is within 1 mi (2 km) of Valle de Bravo Dam and Hridaya Club Garden. Ixtapantongo National Training Center and Normal School of Valle de Bravo are also within 3 mi (5 km).

El Santuario Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 300 out of 660 reviews" "
Rating 8 - Good. 159 out of 660 reviews" "
Rating 6 - Okay. 95 out of 660 reviews" "
Rating 4 - Poor. 61 out of 660 reviews" "
Rating 2 - Terrible. 45 out of 660 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Yuridia

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pools were old and dirty. Very noisy hotel and they don't have Air Conditioning. inconvenient location. Room service food was horrible. Do not recommend it at all. Staff did what they could but to no avail. Great massage! Not worth the price.
Stayed 4 nights in Jul 2024

10/10 Excellent

Paulina

Traveled with partner
Liked: Cleanliness, staff & service, amenities
La vista es espectacular, el servicio de primera. Falta un poco de mantenimiento en las albercas. En general todo súper bien.
Stayed 2 nights in Jul 2024

10/10 Excellent

PEDRO

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great piece in Valle, excellent general manager, always willing to help
Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Michael, Irvine

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and the place has a greate view
Stayed 1 night in Apr 2024

8/10 Good

Anabelet

Liked: Cleanliness, staff & service, amenities
El hotel es muy bonito, el personal es excelente! Hay algunos detalles de mantenimiento. Pero es excelente lugar
Stayed 1 night in Apr 2024

2/10 Terrible

FRANCISCO J

Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazing beautiful resort. If coming to Valle del Bravo highly recommend stay here
Stayed 2 nights in Dec 2023

2/10 Terrible

Angelica

Liked: Cleanliness
Stayed 3 nights in Dec 2023

8/10 Good

Luis, Ciudad De Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Beautiful place, excellent service, great staff. Walls are a bit thin. We could hear very thing from the room next door. And I mean EVERYTHING!! 😬 But definitely will come back some day!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Hermann

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra suite en lo alto de la montaña y con vista al lago fue sencillamente fascinante. Todo en ella estaba muy cómodo y limpio. La cama y almohadas súper cómodas. Lo único que cambiaria sería ponerle aire acondicionado para que fuese perfecta. Todo en general estuvo excelente excepto las condiciones de las piscinas y jacuzzi. No parecen parte de las instalaciones del hotel comparando el deterioro de sus acabados con el resto de las áreas de disfrute.
Stayed 2 nights in Jun 2023

8/10 Good

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reason I've come back to this hotel a couple of times is because if the heated pools (and in room pools). We have a toddler and this swimming environment is perfect for her. Also tons of grassy areas and a small playground for her. The spa is also nice (get a massage with Esveidi, she is TOP!). The food is ok but could be better, especially for the high price.
Stayed 2 nights in Apr 2023

4/10 Poor

MARCOS

Stayed 2 nights in Mar 2023

8/10 Good

Gustavo

Stayed 2 nights in Mar 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
It was amazing to stay here. My Valentine’s Day get away was amazing with my girlfriend. Restaurant staff was excellent along with all the other staff at the sanctuary. Will visit again soon.
Stayed 2 nights in Feb 2023

10/10 Excellent

selim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel very clean
Stayed 1 night in Jul 2022

8/10 Good

ROMY

Stayed 1 night in May 2022

2/10 Terrible

Cristian, Mexico

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The rooms has a mini pool, all night was having this weird sounds of going in and out water, they could no fix it, it supposed to be a relax hotel??? You can hear the tv room from the other room, and that to be nice for what you can hear …
Stayed 1 night in Apr 2022

2/10 Terrible

luis, austin

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
the property is very nice; but staff at the reception not friendly, and currently the hotel is making an expansion and noice was terrible; could not get a massage at the spa, because of this would recommend training better the reception staff and not recommend doing any massage or spa until finishing the expansion of the hotel
Stayed 1 night in Mar 2022