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"Scenic location on the river. Close to walk to cathedral and the high street. Were upgraded to a spacious room. Staff very friendly and helpful. Good breakfast."

"Cold room and cold bar area otherwise good."

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"Absolutely amazing stay. We went over New Year with two dogs. Nothing was too much trouble. There was a New Year’s Eve party going on directly below us and we didn’t hear a thing. Ordered room service and the food was sublime. The dog’s had a turn down service with treats in their bowls. Gorgeous hotel. Amazing staff. Great food. Can’t wait to go back. Don’t be put off by the parking. It’s very easy and close to the hotel and very affordable."

"A modern hotel in a historical area. Room Price is reasonable. "

"Very enjoyable and no problems "

"Very nice hotel. The staff were friendly and very helpful. Check in and out was quick. The room was very large as was the bathroom "

"Our stay was very comfortable and friendly. All facilities were very clean and in good condition. We had no problems whatsoever, any small issues were solved professionally. I would recommend this hotel "

"We stayed 2 nights over the New Year. It is very near my family so very convenient. We had our dog with us and were given an amazing room on the ground floor with a door to the garden. Very convenient. Staff are all very friendly and helpful. I won't stay anywhere else now when I visit the family. Food is very good, we have eaten here with family before, and we were able to take dog into breakfast so no worries about leaving him in the room. We thoroughly recommend this hotel! Thank you Potters Heron for a lovely stay. The dog loved it too!"