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"Cute and charming hotel"

"Our family had the pleasure of staying at Heliconias Nature Inn and Hot Springs for a few days in April, and we left with wonderful memories and a few suggestions for future improvement. We stayed in the Glass House Bungalow, which was an absolute highlight of our trip. The room was beautifully surrounded by nature, and we thoroughly enjoyed relaxing in the hammocks on our private balcony. The peaceful atmosphere, combined with the lush greenery and natural sounds, made it feel like a true escape from everyday life. The hotel breakfast was excellent—fresh, flavorful, and a perfect start to each day. However, it would be great if there were more variety offered on different days to keep the experience exciting for longer stays. We made good use of the pool and the hot springs during our stay. The hot springs were relaxing and serene, and the pool was enjoyable, especially for families. To enhance the pool experience further, it would be helpful if the hotel provided pool floats or toys for children to play with. Additionally, offering ice cream and snacks by the pool (even for an extra charge) would be a great touch for guests spending time by the water. The staff at Heliconias were incredibly friendly and helpful. We especially appreciated their willingness to transport us to and from our room using company golf carts—this added a convenient and thoughtful touch to our stay. Overall, we had a great experience and left feeling very satisfied."

"The rooms are beautiful, spacious, and in such a unique location. Each bungalow really transports you to a secluded little world in the jungle. The forest on the property was breath taking. A wonderful experience. The staff was welcoming, happy to help with all of our questions, and easily set up off-site activities (ziplining, rafting) and transportation to La Fortuna for dinner/shopping."

"I liked everything except it was quite a distance from the airport and we arrived at night which it was a bit eerie "

"Gorgeous property. Excellent staff. Great for families. "

"I would like to thank to Miss Jessica for her kindness and service in general."

"This hotel was very charming and unique! Our room was clean and comfortable. The restaurant attached to the hotel was delicious and had a great energy. The staff that helped us get checked in was super friendly and there is someone at the desk 24/7. It was also close to the airport which was perfect for us. "

"Great staff"

"Communication via email and with the staff onsite was excellent! They provided excellent customer service; very friendly, accommodating and welcoming! Nice cozy restaurant area and outdoor lights in the evening. Our room was perfect! "