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"Staff always attentive and helpful, quick to resupply anything you need have stayed twice and would again"

"Happy with the facilities and service. Had to book at short notice and hotelet all my needs."

"Property was great. Our room was clean, comfy beds. Although it’s practically on top of the train station, noise was not a problem. Staff were very helpful and friendly."

"Had a great stay, friendly/helpful staff large room that was comfortable"

"This is an older boutique hotel with no stairs to navigate. There is a lift up the rooms as well as staircases.Yes, it is a bit rundown in the carpet, but everything I needed was clean and excellent. The staff, especially Jamie and Jiorja (spelling? Sorry, women!), could not have been more helpful in terms of getting taxis, answering questions, and generally being kind. Although I didn’t eat breakfast there, I did have dinner twice at MacNabs, the attached restaurant, and it was very good. When my room was cold, Jamie brought me a room heater immediately, and it was perfect. When I thought I had lost my wallet, they both tried to help. (I hadn’t.) The location is excellent, too, because although it is over the Ness River, shopping, even for those of us with walking disabilities, was very easy. Inverness is a small city, so if I can walk it with a rollator, pretty much anyone can!"