Chalets in Surrey Heath

"Hotel was fine, area wasn’t great and the shuttle bus failed to turn up so had to get a cab "

"Loved the room and the proximity to the airport! They don't have a shuttle, however, there is a public bus stop right in front of the hotel that goes straight to the airport. A truly lovely stay and would stay here again!"

"Rooms small but very well designed and catered for all a travellers needs. Really liked the toiletries supplied in the bathroom and how functional the room was - even an iron and board! Welcoming staff and good breakfast."

"Perfect for Heathrow T5 for an overnight stay (before or after a flight) with or without parking. Also perfect for visiting and travelling into London with easy, convenient transport links."

"Front desk people were helpful"

"Clean and comfortable room, and the staff members were fantastic!"

"Beginning to show it's age in some areas such as the carpet on the bridge leading up to the hotel entrance. Otherwise exceptional hotel. The best airport hotel for guests who are accustomed to best accommodations. We have stayed at this hotel more than 10 years during our travels and never been disappointed. "

"Very friendly and helpful staff - both behind the main desk and in the corridor as I searched for my room (a very pleasant young woman directed me and waited to ensure I’d turned at the right place). A clean, quiet hotel with great views of the runway which is fascinating (I’m not a plane spotter but you can’t help but wonder at these huge machines taking off into the skies over and over again - or maybe that’s just me! Hotel is totally soundproofed and beautifully quiet. Definitely recommended. I’m glad I found you, Renaissance! "

"Baseboards and walls were very dirty around the window area "