Find all hotels by Independent in Springfield, MA from AED 345

"Check in was seamless. Front desk gentleman couldn’t have been any nicer. Large comfortable room. Airport shuttle service is convenient."

"Beautiful hotel with excellent service. "

"The room was very clean and nice, many food options, and the casino was great. Enjoyed our stay a lot."

"Staff was very helpful. "

"Very nice staff, easy parking, and walkable "

"Was very happy with our stay"

"Parking is far from the entrance and there is only one entrance open most of the time."

"We stayed one night in this hotel while visiting nearby colleges. Being so close to the airport, I'm guessing many guest stay here before flights. The hotel itself isn't really your typical hotel. There about about 6 separate buildings and a separate office/dining area. The layout is more like an apartment set-up and your standard hotel. It feels like a fairly safe area, surrounded mostly by commercial businesses. Check in was quick and easy with a very friendly and welcome front desk staff. Plenty of parking close to the room. There was a mild odor of marijuana in the stairways, but nothing crazy. The room itself, a king suite, and clean, comfortable, and well maintained. Our king size bed was decent enough and fairly fine and supportive. Our daughter slept on the sleeper sofa, which was fairly standard (not ideal for great sleep but it did the job for 1 night). Bathroom with the tub and shower was on the smaller side but well maintained. Shower water pressure was "meh." Sink and mirror was in a pass-thru area between the bedroom and shower, which allowed others to get ready while someone else showered. The "free- breakfast" was actually one of the better breakfasts I've had. Probably top 10%. Lots of good breakfast choices with more healthy options. Everything was hot and fresh, and the food stations were kept clean and replenished often. Really fantastic job in this area! The price for the stay was very fair and I'm totally satisied with our stay. "

"Was kind of nervous since the outside of the hotel looked sketchy and old however it was surprisingly decent. The free breakfast was delicious, the staff was nice and helpful, the room was clean. Will definitely stay here again next time I’m in the area. "