Find Hotel with a Concierge in Springfield, MA

"The staff was awesome from the check in to the parking"

"Front desk staff was kind and helpful. Maids enjoyed knocking on the door early in the morning and waking everyone up. Room was clean and spacious and comfortable."

"Clean quite"

"We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again. "

"great service!"