Find Hotel with a Concierge in Springfield, MA

"Convenient and nice staff"

"The hotel was beautiful, clean and very convenient to everything! My mother and sister enjoyed their stay and we easily enjoyed walking around the town. Every restaurant and store were easily within walking distance! Thanks!!!"

"It’s quite a long walk from the garage parking to the hotel elevator. It’s only a problem checking in and out because the luggage carts are in the hotel lobby. Hotel staff are friendly and helpful."

"We got moved. The hotel was pet friendly and smelled like wet dog. My parents door was off the hinges and when reported they said thanks, we’ll look into it. My step father had to lift door up each time to leave room. Worse part is they never contacted us that we were being moved to a different hotel. I had called to confirm and had to call several times to find out new location, etc. Will not stay here again. "

"Great"