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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, a quick walk to Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Lobby
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board
Seasonal outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • Laundry
The current price is AED 294
AED 337 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Best Western Springfield West Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.0 out of 10, Very Good, 1,000 reviews
The price is AED 328
AED 375 total
includes taxes & fees
17 Mar - 18 Mar
Best Western Springfield West Inn

About the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 8 min walk - 0.8 km
  • Big E - 3 min drive - 2.9 km
  • MassMutual Center - 6 min drive - 7.2 km
  • MGM Springfield - 6 min drive - 7.3 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.6 km

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk

About this property

Quality Inn West Springfield

Hotel near Olympia Ice Center
Located close to Big E and Holyoke Mall, Quality Inn West Springfield provides a free breakfast buffet, an adjacent golf course, and a terrace. Active travelers can enjoy ziplining at this hotel. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, an elevator, and a TV in the lobby
  • A front-desk safe, free newspapers, and 3 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall
  • Ziplining

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (600 square feet)
  • Meeting rooms - 3

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn West Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.4 mi (0.7 km) from Olympia Ice Center and within 3 mi (5 km) of Holyoke Mall and Big E. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

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Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 305 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 132 out of 1001 reviews
Rating 2 - Terrible. 122 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
Check in was quick and front desk landy was very nice and friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pleasant. The breakfast was small but very nice options. The location is central to a lot of shopping and a short drive to the fair grounds. My family and I were very happy with our stay.
Stayed 2 nights in Jan 2025

8/10 Good

luisa

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Mar 2025

4/10 Poor

Heather

Disliked: Amenities
The walls are paper thin. I heard my neighbors tv all night long.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Liked: Amenities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

kevin

Clean quiet good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Melekiseteki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel.. and good breakfast
Stayed 2 nights in Oct 2024

4/10 Poor

Mark & Kelly LaCasse -

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were poorly tended to between guests, guests left trash everywhere, and dog poop was a problem inside and outside.
Stayed 1 night in Feb 2025

8/10 Good

Changhong

Liked: Cleanliness, staff & service
It’s a nice place to stay. Friendly staff, very convenient location with restaurant and gas station nearby.
Stayed 1 night in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lacking but in all other areas we had a pleasant stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Teddy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast is until 10 am and at 930 I asked staff to replenish the breakfast and was told " I should've came on time" poor response. Will never stay here again
Stayed 1 night in Jan 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stated multiple times now to visit our son at college UNOH. Love that we can walk to trendy restaurants instead of the chains. Large rooms, clean and kind staff
Stayed 2 nights in Nov 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Staff & service
Staff was friendly and breakfast was good. Room looked a bit worn but was clean. Price was much lower than other area hotels and it met our needs and was a good value for the cost.
Stayed 1 night in Nov 2024

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Exceeded expectations...
Stayed 1 night in Sep 2024

8/10 Good

Brian

Liked: Staff & service, property conditions & facilities, room comfort
We
We enjoyed our stay. Staff was friendly and outgoing
Stayed 1 night in Sep 2024

8/10 Good

sabine

Liked: Staff & service, amenities
The staff at this hotel was great the hotel was dirty around the edges, in the stairwell, and the bathroom still had someone else's dirt
Stayed 1 night in Nov 2024

6/10 Okay

Chad

Disliked: Cleanliness, amenities, property conditions & facilities
Worked out for our stay, not the greatest but not the worst
Stayed 1 night in Sep 2024

10/10 Excellent

Khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, affordable, breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check-in was very helpful at providing directions for me as I was in the area to attend a family wedding.
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Disliked: Cleanliness
Close to fast food restaurants and gas station.
Stayed 2 nights in Oct 2024

8/10 Good

Tracey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
All in all it was ok but definitely needs some TLC in rooms snd surrounding areas
Stayed 1 night in Oct 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had room on upper floor, w/ a small balcony. Coffee/ pot in room w/ all necessities, good basic breakfast (no fruit though). Plenty of parking. Not fancy, but pleasant enough, & friendly staff.
Stayed 2 nights in Jul 2024