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"Arrived early, reception staff put our bags in luggage room till we could check in. Hotel is right in the city centre with many bars and restaurants on the door step."

"Used the hotel for one night for a football game. Easy to get to from Lime St station (20 mins) and an easy enough walk to ground (30 mins). Not much around immediate area but didn’t mind that. Had a burger from their afternoon menu when I arrived and tbh, it was not great. Tasty but the burger (the beef bit!) was tiny which was disappointing. However, the breakfast was excellent, 10/10 for that. Overall, happy with stay and would consider booking again"

"Enjoyed my stay here "

"Enjoyed staying here. Had a family room with two bedrooms. When we first checked in found that our room had 4 twin beds. Talked to reception and they changed our room to 2 twin beds and 1 double bed which is what we wanted. Breakfast was nice. Nice and close to the train station and our room overlooked the station. We didn't find it noisy. Shower was nice and warm. Rooms were comfortable with plenty of room and beds comfortable "

"Lovely comfortable stay,only complaint would be jacuzzi didn't work ,& not much food left at breakfast,they did bring more,but was a while waiting ,so we had already eaten what we had "

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"The hotel was very modern, clean, tidy and comfortable - everything we wanted for a city break. However the stand out for us was the customer service I received from one staff member in particular. I'm so very sorry I didn't catch his name but he was the Guest Experience Manager at the hotel. When I got home from our overnight stay I discovered I'd left a brand new (and quite expensive) pair of jeans in the wardrobe in our room. I made a call to the hotel and spoke to their Guest Experience...

"Best location"

"Can't complain, you get what you pay for."

"Fantastic hotel and at a great price for the night I stayed with my daughter who is Uni in Liverpool. Very conveniently situated near to lots of bars and restaurants and just over the road from Liverpool One. The room was lovely and the breakfast fab!"

"It was a nice experience with my family. Staff with welcoming smiles. It was the best customer service. Clean was outstanding. I can’t think to complain about anything. Overall outstanding. Special thanks to all the hard workers who work there, day and night to keep the place nice and special 😍"

"Could not fault it. "