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"This hotel is beautiful, the staff was very nice and the perfect location. It was an easy walk to shopping and the bund."

"clean and nice size rooms; nice and helpful staff"

"Theresa Jin was very helpful on getting most out of our stay. "

"Great experience and very helpful . Good room with decent breakfast Nd good location to metro and Bund "

"I like everything."

"Stayed in many hotels during my 2 weeks around China and this was the only one with obvious "classical luxury" vibe from overall design to the small amenities. King sized bed and duvet were super comfortable. Amazing Bund view but be noted it's towards the North Bund, not the old Bund. Staff were efficient, I had a small issue with the bath tub and a technician arrived at my room door for fixing within a couple minutes. Staff at the lounge were kind and attentive. Good quality food and beverage. Location is great, just couples steps from the TV tower and near metro station. Don't skip visiting the pool area, mean view over Pudong! Massage at the onsite spa was a great closing for my China trip, too. On the other hand, I was under impression the Club room were all renovated recently. However, my room had new carpet, but the chipped wood in the bathroom were still there, just a coat of painting over. This was the only hotel without new style toilet in my whole trip (before that I thought high-end hotels in China were fighting for the top spot in luxe by fancy toilets, apparently not). I could hear music and noises from the 30th floor bar in my room, it didn't bother me much but if you're a light sleeper, avoid rooms directly under the bar area in flood 29. "

"Walkable location to main sightseeing, restaurants and shopping. "

"Very Accessible to metro stations, shopping mall n food. Room is spacious and clean. Hotel staff are helpful. Quite a good range of breakfast at the hotel. Most importantly is it is just a few minutes away from Nanjing Road and is conveniently located to tourist attractions. "

"Dealing with Natalie and Vicky in the lounge on 44 has always been a great experience! These two ladies have been working here for many years and always greet me with a smile! Check-in and check out is simple! Look forward to coming back soon!"