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The Portman Ritz-Carlton, Shanghai

5.0 star property
Luxury Shanghai hotel connected to the convention center, a quick walk to Jing'an Temple

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Portman Ritz-Carlton, Shanghai

Lounge
Exterior
Living room
Aerial view
Club Studio, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Parking available
  • Air conditioning
The price is AED 604
AED 704 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Room, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 179 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Skyline View)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking (Skyline View)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed, Non Smoking

Club Studio, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Club Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, View

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking, View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Non Smoking, View

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Twin Beds, Non Smoking, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Studio, 2 Twin Beds

Club Studio, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Club Studio, 2 Twin Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 48 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 2 Twin Beds, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 79 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Conrad Shanghai

Pool
Hot Tub
Spa
Kids pool
8.6 out of 10, Excellent, (1003)
The price is AED 514
AED 599 total
includes taxes & fees
2 Jan - 3 January 2025
Conrad Shanghai

About the neighborhood

Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040

What's nearby

  • Shanghai Centre - 1 min walk - 0.1 km
  • Jing'an Temple - 8 min walk - 0.7 km
  • Former French Concession - 12 min walk - 1.1 km
  • People's Square - 3 min drive - 2.8 km
  • The Bund - 4 min drive - 4.7 km

Getting around

  • Jing'an Temple Station - 8 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 21 min drive

Restaurants

  • ‪鱼门客栈 - ‬2 min walk
  • ‪View Coffee - ‬2 min walk
  • ‪魚門客棧 - ‬5 min walk
  • ‪魔都巴扎 - ‬4 min walk
  • ‪王家沙点心店 - ‬5 min walk

About this property

The Portman Ritz-Carlton, Shanghai

Luxury hotel near Jing'an Temple
Located close to People's Square and The Bund, The Portman Ritz-Carlton, Shanghai provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Portman's, offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; the property also has a garden, dry cleaning/laundry services, and car rentals on site. A bar, a business center, and a spa tub are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool, with a lifeguard on site
  • Limo/town car service, full breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, express check-out, and wedding services
  • A banquet hall, ATM/banking services, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 593 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Separate tubs/showers and hair dryers
  • Wardrobes/closets, recycling, and cable channels

Languages

Chinese (Mandarin), English

Property amenities

Parking and transportation

  • Self parking on site (CNY 120 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 288 for adults and CNY 144 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Portman's

Things to do

  • Fitness classes
  • Fitness center
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (60665 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden
  • Lifeguards on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Portable bathtub seat
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities or services will be unavailable from December 18 2024 to December 31 2024 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from November 26 to June 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility or spa tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool. One of the pools is closed seasonally each year from November 26 to June 30. One of the pools will be unavailable from December 18 2024 to December 31 2024 (dates subject to change).

Is The Portman Ritz-Carlton, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Portman Ritz-Carlton, Shanghai?

Self parking is available for CNY 120 per night. Limited spots are available.

What time is check-in at The Portman Ritz-Carlton, Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at The Portman Ritz-Carlton, Shanghai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Portman Ritz-Carlton, Shanghai located?

Located in Jing'an, this luxury hotel is 0.4 mi (0.7 km) from Jing'an Temple and 1.8 mi (2.8 km) from People's Square. The Bund is 2.9 mi (4.7 km) away. Jing'an Temple Station is 8 minutes by foot and West Nanjing Road Station is 11 minutes.

The Portman Ritz-Carlton, Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 633 reviews" "
Rating 8 - Good. 166 out of 633 reviews" "
Rating 6 - Okay. 45 out of 633 reviews" "
Rating 4 - Poor. 16 out of 633 reviews" "
Rating 2 - Terrible. 15 out of 633 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lu Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Services was great but some stuff likes need to change .too older.
Stayed 1 night in Dec 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

ZHENG, Atlanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in center of Shanghai. Great staff service
Stayed 7 nights in Nov 2024

10/10 Excellent

Kasra

Liked: Cleanliness
great
Stayed 3 nights in Sep 2024

6/10 Okay

Calvin

Stayed 2 nights in Nov 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the ritz so it was pretty great 👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Merbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Speedy service response.
Stayed 5 nights in Nov 2024

10/10 Excellent

haoxiang

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sollena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel

10/10 Excellent

donald

Business traveler
Liked: Cleanliness, staff & service
We had been there so many times before move to another one. We will be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sollena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice location - staffs were very helpful - breakfast was not bad

10/10 Excellent

Jun

Stayed 1 night in Oct 2024

10/10 Excellent

Venkata Ramana, mount prospect

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Good restaurant choices. Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

FIONA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent service.
Stayed 1 night in Aug 2024

10/10 Excellent

FIONA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, excellent service.
Stayed 1 night in Sep 2024

10/10 Excellent

FIONA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

DOOHO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful servide in everyway.. & Good breakfast buffet but building was old
Stayed 3 nights in Sep 2024

10/10 Excellent

CHUNGTA, TAIPEI

Stayed 4 nights in Aug 2024

10/10 Excellent

Fa, Wappingers Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the downtown area of PuXi. Location is perfect! The room seems a little outdated but still very clean. Staff is very friendly and prompt. Breakfast buffet has a wide selection from Chinese to western options.
Stayed 5 nights in Jun 2024

10/10 Excellent

ZEHUA, Jackson Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alan

Stayed 5 nights in Aug 2024

10/10 Excellent

Omrita

Business traveler
Liked: Amenities
Excellent stay
Stayed 5 nights in Jun 2024

10/10 Excellent

Harry

Stayed 2 nights in Aug 2024

10/10 Excellent

sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
This is not exactly Ritz Carlton's standard. The room is small and not well maintained. We felt the room is similar to a 3-star hotel. The breakfast is great, but we hope to have oatmeal and soft-tofu in the morning.
Stayed 3 nights in Jun 2024