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"I was safe"

"They offered a great service"

"Friday December 6th 2019, 17:00KST. Lady in black suit at the check in counter called Misun was toxic. She charges around $50 USD for some random extra charge per person. Alright. Annoying but I will pay. HOWEVER, she completely ignored what we were trying to say or ask. Her attitude was bottom leveled, definitely not what I would expect from a 4 star hotel. I used to love Hyatt Regency and came to this hotel since 10 years ago. After experiencing the HORRIBLE customer service from Misun, I will...

"Older hotel but convenient located in Jungmun. Staff was very friendly and things were clean. "

"Garage was lack of lighting and construction trash was in entrance that hesitate to enter the garage."

"Must have Shower curtain."

"이만한 뷰를 볼수 있는 숙소를 찾기는 정말 힘들듯 운좋게 돌고래떼도 볼수 있었네요 한창 리모델링 중이신것 같은데 아마 끝나고나면 시설도 더 훌륭해질듯 조용하게 보내기에 3대 가족여행으로는 적격인 장소였습니다 재방문의사 있습니다! "

"Amazing stay, we checked in the hotel 10:30 p.m. late, the hotel was very thoughtful in providing key-entry information. The room is spacious, clean, comfortable with fast wifi. It has very safe and secured entry door in a quiet and safe neighborhood with beautiful view of the harbor. From our balcony, we were able to watch the sunrise. Wifi is fast and self-check process is very easy and good location with a lot of sites nearby for visit. Street parking is easy to find. We came here with...