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"The manager was amazing and gave us our upgrade and bonus to use in the restaurant. I had a young family above me jumping and screaming but other than that a lovely stay. "

"Beautiful resort with friendly and helpful staff. Spent a wonderful couple of days. Some great restaurants on site as well."

"Good "

"Friday December 6th 2019, 17:00KST. Lady in black suit at the check in counter called Misun was toxic. She charges around $50 USD for some random extra charge per person. Alright. Annoying but I will pay. HOWEVER, she completely ignored what we were trying to say or ask. Her attitude was bottom leveled, definitely not what I would expect from a 4 star hotel. I used to love Hyatt Regency and came to this hotel since 10 years ago. After experiencing the HORRIBLE customer service from Misun, I will...

"Nice place to stay among nature"

"Great location! Reasonable price! Friendly staff! The property and room are quite primitive though. It is like a university dormitory. And the restaurants are overpriced. I’d still recommend this hotel/resort. "

"Top excellent "

"The hotel rooms are a little outdated but the property grounds are beautiful. We got there very late at night and woke up to an amazing and beautiful view of the ocean as well as the property grounds. So peaceful and quiet. The staff was very nice. We had a great stay. Very close to waterfalls"