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"We stayed here about 9 years ago and chose to stay again. Our room was the type that has a 'backyard' with our own hot spring (think jacuzzi with a water fall feature, surrounded by plants and flowers, and heated by a volcano). The thermal forest and hot springs near the main pool were also amazing and a nice option between La Fortuna adventures, or when the rain forest is 'doing it's job' (aka raining). The hotel has also added a large covered area with sofas and comfy chairs and tables to allow for protection from the rain, but still to be outside and with views of the trees and plants."

"Incredible property. Highly recommend it "

"Great place to stay, very clean and staff is amazing! The property is close by excursions, shops, and restaurants. Definitely would recommend! "

"Extremely helpful and friendly staff. Well kept property. "

"We enjoyed our stay at Los Lagos. The location wasn’t too far away from town and other activities. The pools were the highlight of our trip. The staff were friendly and helpful. We would stay here again. "

"Excellent stay. Beautiful area. Best room ever. Great people."

"Really lovely hotel! The room was spacious, the property was beautiful and green, very close to the river. The staff was very friendly and the restaurant was fantastic. We stayed there for 3 nights and really enjoyed the breakfast and dinner. The restaurant staff was very helpful and gracious. Shout out to Summer from the restaurant who was very kind and friendly and provided excellent service and menu suggestions!"

"Lovely place to stay in Arenal for a brief trip! Located in between La Fortuna and Arenal. Rained the whole time we were there so we missed a view of the volcano, but the pools were still quite nice (particularly the reserved pool for hotel guests). Impressed by the service when we requested an extra cot in our room; they set up a full bed in 5 minutes! Room itself was spacious with high ceilings and a large bathroom. Would recommend overall!"

"The staff were very helpful and charming in offering us guidance - how to save on taxis. We were within walking distance of Arenal Waterfall but to get to La Fortuna we needed transportation. The rain was heavier than we expected this time of year- early December. We missed having television in our rooms, but there was a serenity to the location."