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Volcano Lodge Hotel & Thermal Experience

4.0 star property
Family-friendly lodge with 4 outdoor pools and free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Hot springs
Aerial view
4 outdoor pools, pool umbrellas, sun loungers
Game room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Room service
  • Housekeeping
The price is AED 792
AED 895 total
includes taxes & fees
5 Jan - 6 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room, 1 King Bed

Junior Double Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Junior Double Room, 1 King Bed

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

Superior Room (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

Superior Room, 1 King Bed (Thermal) | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

Highlights

Patio
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
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Spa
9.6 out of 10, Exceptional, (1101)
The price is AED 991
AED 1,120 total
includes taxes & fees
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About the neighborhood

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

What's nearby

  • Los Lagos Hot Springs - 15 min walk
  • Kalambu Hot Springs - 2 min drive
  • Baldi Hot Springs - 2 min drive
  • Ecotermales Fortuna - 4 min drive
  • Tabacon Hot Springs - 5 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Upscale family-friendly lodge near Ecotermales Fortuna
Located close to Ecoglide Arenal Park and Tabacon Hot Springs, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also find perks like:
  • 4 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Smoke-free premises, concierge services, and tour/ticket assistance
  • Guest reviews give top marks for the dining options, breakfast, and pool
Room features
All 66 rooms offer comforts such as free international calls and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 32-inch LCD TVs with digital channels
  • Patios, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurante Sura
  • Arenal Lobby Bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature (Fahrenheit) - 104

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Patio

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Does Volcano Lodge Hotel & Thermal Experience have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Volcano Lodge Hotel & Thermal Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking at Volcano Lodge Hotel & Thermal Experience?

Self parking is free at this property.

What time is check-in at Volcano Lodge Hotel & Thermal Experience?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Volcano Lodge Hotel & Thermal Experience?

Check-out is at noon.

Does Volcano Lodge Hotel & Thermal Experience provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volcano Lodge Hotel & Thermal Experience located?

This family-friendly La Fortuna lodge is located in the mountains, within 3 mi (5 km) of Ecotermales Fortuna, Ecoglide Arenal Park and Tabacon Hot Springs. Arenal Volcano National Park and Arenal Adventure World are also within 6 mi (10 km).

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 729 out of 1004 reviews" "
Rating 8 - Good. 199 out of 1004 reviews" "
Rating 6 - Okay. 42 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities
The staff seem to be genuinely kind and caring people, from the front desk to the landscape staff and everyone in between. Can’t say enough about the property. The staff was helpful with scheduling activities, and no fault of theirs that the activity wasn’t as advertised. We rode horseback to the waterfall meaning we rode horses up one side of a mountain and had to walk down to the waterfall and back up, was told it was 400 steps and it was literally 9000, straight down and back up.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ravi

Stayed 1 night in Nov 2024

8/10 Good

Mausumi

Liked: Cleanliness, staff & service, property conditions & facilities
Property and its garden is excellent. Only problem is fly and insects in the breakfast area.
Stayed 2 nights in Dec 2024

8/10 Good

Lori

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring and other onsite amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dakota

Stayed 4 nights in Nov 2024

10/10 Excellent

JACQUELINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Paradise on earth 😍
Stayed 3 nights in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. The grounds are absolutely incredible. Only sorry we didn’t stay longer!
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Very well kept grounds and buildings
Stayed 4 nights in Dec 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property set a little way outside of town. The grounds were beautiful with a walking trail around the perimeter. We saw a mama and baby sloth and lots of birds on the property and the Hot Springs near the pool was a nice area to enjoy. Great stay and would stay here again.
Stayed 4 nights in Dec 2024

4/10 Poor

Meylin

Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Highly recommend. Staff very friendly. Grounds very clean. Kids and adults loved the numerous thermal pool options. Staff was prompt and friendly when we needed help unlocking the safe and changing the bedding. Very tasty breakfast each morning.

10/10 Excellent

Ian

Stayed 3 nights in Nov 2024

6/10 Okay

Kurt, Miami

Traveled with family
Liked: Cleanliness, staff & service
Staff very friendly! Rooms and amenities very rudimentary. It is ok but not great etc.
Stayed 4 nights in Nov 2024

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and a lovely private thermal tub. Great food. I highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chandler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and loved it! The hot springs were incredible - there was so many hot springs for use, along with a sauce, pool, and outdoor showers. We absolutely loved the experience at the hotel, as well as the dinner at the on-site restaurant. We booked a room with a personal hot spring and barely used it because it was too hot the available ones for all guests were so amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Ada, nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing. Great to see the wildlife on the property. The pools were wonderful. Breakfast was great. Staff were friendly. Will go back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Astra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volcano Lodge exceeded my expectations in the best way. The grounds are gorgeous, immaculately kept by the groundskeepers. The hot springs are plentiful with varying temperatures and extremely clean. The resort is spacious with ample privacy while also feeling intimate and friendly. The staff are incredible. In particular, Denzel, Alejandro and Jordan went out of their way with their hospitality. They were so friendly and attentive while also patient with me practicing my Español! The housekeepers were also great. The rooms were spacious and comfortable. The location of the resort is great being both close to downtown La Fortuna and La Fortuna Waterfall as well as Mistico Bridges. Prior to our stay I was concerned that the resort seeming very family friendly would feel crowded with families and young children. This wasn’t the case at all even though I think the resort was fully booked. Nothing ever felt crowded at all. There are so many hot springs and spots to lounge that there is a great amount of privacy if you choose. On our second day the Volcano came into full view and it was spectacular. From the main pool and hot spring area we had a perfect view. I highly recommend Volcano Lodge and would stay here again. Extremely good value for a lovely luxurious resort.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jhonny, Alajuela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not my first time to visit the property, and always recommend it for friends too, is beautiful and always nice to stay here!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jenn Lamb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location! The food at the restaurant was delicious and they had a great happy hour! Staff was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce, Lancaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved the breakfast and happy hour and the pools/tubs. Nice shower. Our room was a little close to the busy street and a little noisy but not a big deal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with view of Arenal from our patio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thermal spas and pools are clean. Easy to book excursions
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, OLDSMAR

Stayed 1 night in Aug 2024

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, amenities
A high quality hotel with bungalows set in impeccably manicured gardens with beautiful flowers and birdlife. Rooms were large and scrupulously clean, decor slightly plain. Staff were generally helpful and curteous, but we did have one problem in the restaurant with slow service which revealed the customer is not always seen to be right in this hotel! I read a recommendation to stick to the Costa Rican dishes, which we found to be good advice.
Stayed 3 nights in Nov 2024