See all properties
Save

Hotel Los Lagos Spa & Resort

3.5 star property
Escape to adventure by day then indulge in local flavors by night at this volcanic hideaway.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Los Lagos Spa & Resort

Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Villa, 2 Bedrooms, Mountain View | Private kitchenette
Exterior
Indoor pool, 11 outdoor pools, pool umbrellas, sun loungers
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
The price is AED 819
AED 926 total
includes taxes & fees
24 Jan - 25 Jan

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, Mountain View

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Plasma TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds OR 2 Queen Beds and 2 Twin Futons

View all photos for Standard Room, Accessible, Mountain View

In-room safe, free WiFi, bed sheets

Standard Room, Accessible, Mountain View

Highlights

Air conditioning
Free rollaway/extra beds
Mini-fridge
Plasma TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed

Similar properties

Hot springs

Arenal Manoa & Hot Springs Resort

Pool
Breakfast included
Spa
Kids pool
9.6 out of 10, Exceptional, 1,002 reviews
The price is AED 1,150
AED 1,300 total
includes taxes & fees
26 Jan - 27 Jan
Arenal Manoa & Hot Springs Resort

About the neighborhood

Map
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna, 21007

What's nearby

  • Los Lagos Hot Springs - 2 min walk
  • Kalambu Hot Springs - 11 min walk
  • Baldi Hot Springs - 12 min walk
  • Ecotermales Fortuna - 19 min walk
  • Arenal Volcano - 16 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 168 min drive

Restaurants

  • ‪Virgita Ristorante - ‬12 min walk
  • ‪Ginger Sushi - ‬11 min drive
  • ‪La Saca Restaurant - ‬6 min drive
  • ‪Agua Ardiente Pool Bar - ‬7 min drive
  • ‪Restaurante Ti-Cain - ‬4 min drive

About this property

Hotel Los Lagos Spa & Resort

Family-friendly hotel near Arenal Volcano National Park
A free breakfast buffet, a nightclub, and a poolside bar are just a few of the amenities provided at Hotel Los Lagos Spa & Resort. Treat yourself to aromatherapy, a deep-tissue massage, or reflexology at Fangus, the onsite spa. The on-site international cuisine restaurant, Las Palmas, offers breakfast, lunch, and dinner. Enjoy onsite activities like hiking/biking, ziplining, and horseback riding. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a terrace and a garden.
Additional perks include:
  • 11 outdoor pools and an indoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Hot springs on site, a roundtrip airport shuttle (surcharge), and a banquet hall
  • Smoke-free premises, wedding services, and tour/ticket assistance
  • Guest reviews speak highly of the dining options, breakfast, and overall value
Room features
All 96 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Las Palmas

Things to do

  • 11 outdoor pools
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Hot springs
  • Indoor pool
  • Nightclub
  • Spa tub
  • Ziplining

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (5382 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible shuttle
  • Pool access ramp on site
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

More

  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Los Lagos Spa & Resort
Hotel Los Lagos Spa & Resort Fortuna
Los Lagos Spa
Los Lagos Spa Fortuna
Hotel Los Lagos Spa Resort La Fortuna
Hotel Los Lagos Spa Resort
Los Lagos Spa La Fortuna
Los Lagos Hotel Spa And Resort
Los Lagos Spa & La Fortuna
Hotel Los Lagos Spa & Resort Hotel
Hotel Los Lagos Spa & Resort La Fortuna
Hotel Los Lagos Spa & Resort Hotel La Fortuna

Frequently asked questions

Does Hotel Los Lagos Spa & Resort have a pool?

Yes, this property has an indoor pool, 11 outdoor pools, and a children's pool.

How much does it cost to stay at Hotel Los Lagos Spa & Resort?

As of 23 January 2025, prices found for a 1-night stay for 2 adults at Hotel Los Lagos Spa & Resort on 24 January 2025 start from $251.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Los Lagos Spa & Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Los Lagos Spa & Resort?

Self parking is free at this property.

What time is check-in at Hotel Los Lagos Spa & Resort?

Check-in start time: 3 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Lagos Spa & Resort?

Check-out is at noon.

Does Hotel Los Lagos Spa & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Los Lagos Spa & Resort located?

This family-friendly La Fortuna hotel is located in a rural location, within a 10-minute walk of Los Lagos Hot Springs and Paradise Hot Springs. Kalambu Hot Springs and Termales Los Laureles are also within 15 minutes.

Hotel Los Lagos Spa & Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 883 out of 1098 reviews" "
Rating 8 - Good. 158 out of 1098 reviews" "
Rating 6 - Okay. 32 out of 1098 reviews" "
Rating 4 - Poor. 15 out of 1098 reviews" "
Rating 2 - Terrible. 10 out of 1098 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Racquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, loved it. The rooms are fine, nothing amazing but clean and comfortable. The food is the same. The property itself and the staff is what really makes this location- it's beautiful with multiple springs / pools and everyone is kind.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable luxury. The hot springs were well-maintained and uncrowded—there were plenty of empty pools to choose from. The food was authentically Costa Rican, farm fresh, and inexpensive. We felt safe allowing teenage daughters to roam unsupervised. Rooms were clean and spacious.
Stayed 2 nights in Jan 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and so accommodating! Highly recommend! The baths are amazing and so is the food.
Stayed 2 nights in Jan 2025

8/10 Good

Wednesday

Traveled with partner
Liked: Cleanliness, staff & service
Lush village atmosphere. Construction outside our room. Noisy at 7am on a Saturday. Clean room but nothing special. Thermal tubs were nice. So many!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room, hot springs, breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yazel, Lyons

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beyond gorgeous and staff are extremely friendly and ready to assist in any way, shape, or form. Had a fantastic time!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeffrey

Traveled with partner
Beautiful room. Wonderful pools. Good food. Nice people. Excellent location. Beautiful scenery.
Stayed 2 nights in Jan 2025

2/10 Terrible

Brian, Orinda

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We have stayed at Los Lagos before and the property and customer service has taken a drastic turn for the worse. On the plus side, the pool facilities are nice but try to enjoy them before the $18 day trippers arrive and overcrowd the facilities. We paid for an upgraded room but did not receive one. In fact, it was a new room that was still not quite ready. No room safe, sliding door not secure and most importantly an AC unit that was faulty and required us to wait for upwards of 3 hours for maint many times. They eventually allowed us to have the room we paid for our final night but we had to move all of our stuff in the pouring rain. They were rude and unapologetic like it was our fault. Additionally, there was construction right next door. It seems that we were punished and treated poorly because we booked through Expedia as opposed directly with the hotel. On several instances when we asked for the room we paid for, the desk staff commented on how we booked through Expedia. I would recommend staying somewhere else as there are lots of other options in the area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! The resort is nestled in the rainforest with beautiful surroundings in every direction, they hit spring pools were relaxing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vipin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious room close to amenities. Heated thermal spas for relaxing after long day of hikes. Breakfast layout is incredible and staff was very friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Iana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with fantastic pools and hot springs. The grounds were kept immaculate and the front desk was always very helpful. We found food and drink pricing reasonable, however we found food at the main restaurant not great (aside from the breakfast buffet which was good). We enjoyed the food at the pool bar much better. Rooms were very spacious and clean. We did find that the walls were very thin and we could hear our neighbors quite a bit ( as small of a sound as a sneeze or conversation could all be heard). This made it challenging to sleep on some days depending on how active our neighbours were. Overall we really enjoyed our stay and enjoyed the springs.
Stayed 4 nights in Jan 2025

10/10 Excellent

Pascal, North Bondi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean room, reasonably priced restaurant (though very average food). Loved the natural pools, particularly when they were less crowded in the evening and morning.
Stayed 1 night in Jan 2025

10/10 Excellent

brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. I wish the breakfast was a little better.
Stayed 3 nights in Jan 2025

8/10 Good

Harsh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ileana, Crouse

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property!! My young adult kids and I enjoyed the variety of pools and waterslide. Quick taxi ride from town. Overall great place to stay and would stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities
This is wonderful!!
Stayed 3 nights in Jan 2025

8/10 Good

Ramil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. The natural spring water does not taste salty at all, which is weird and suspicious. There are two areas with views. I wish they had some trails at the lake area
Stayed 1 night in Dec 2024

10/10 Excellent

dlovan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids had a blast. Beautiful view of the Arenal volcano, the pools are amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vadym

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with Arenal views. Room was large and well equipped, with daily cleaning. Facilities are amazing and well worth the price. I would come back to this resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Oct 2024

6/10 Okay

Jake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and great service. Did not receive any vip perks mentioned
Stayed 3 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many pools to choose from! And the swim up bar was very nice
Stayed 2 nights in Dec 2024

4/10 Poor

Murali

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Can hear the people next door loud and clear, phone didn’t work. I had to spend $10 on international call to call front desk multiple times. The rooms are very far from pools so there is a shuttle provided. With phone not working, it was challenging to get shuttle. Our key cards didn’t work either and we spent time waiting to get that fixed.
Stayed 1 night in Dec 2024