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"To be a 4.5 starts hotel the GYM is terrible, also pool area no good. I think could've much better. Also the Buffet closed at 10:30 AM other places closed at 11:00 AM. To be hurry for breakfast was not good."

"Definitely would be staying here for my next trip "

"Todo muy excelente sobre todo la joven recamarera Lisette Pineda muy profesional me encantó como nos dejaba la habitación muy limpia y muy amable ella todo muy bien lo único , que no teníamos agua caliente, avisamos dos veces pero nos resolvieron el problema , pero por lo demás muy bien todo y sobre todo el personal muy amable todos "

"Everybody was amazing even this keeps what the old Novo is zero complains. Doña Veronica is the best housekeeper and the people in the front desk and restaurant as well."

"The room was clean and the beds and sheets very comfortable. "

"Good customer service "

"Everything was greate"

"Over all the property condition is amazing I do Love and that other people they have it there and they have a knowledge of what they doing also the places capable to you Joel a lot de People Nice swimming Pool Really Good Bottom I Like It"