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"We stayed here for only two nights for my birthday, as we wanted to splurge a bit. This is a gorgeous, very well manicured 5-star resort. Upon arrival, we were upgraded to a higher level room for my birthday, so that front desk staff knew how to make an impression. The room was crazy amazing fabulous. Look at their website pics as they are very accurate. Expedia includes two tours when booking, so we got a fabulous night frog tour, and a half-day personalized tour of their wildlife sanctuary - Guide MICHAEL WAS AWESOME. We also participated in the butterfly release, which we will remember forever! The downside was the dinner restaurant (only one). The menu was super Americanized, and they were out of the one local fish! The first night took forever to get served, and they brought our appetizer, salad, and main dish all at once. The second night was my birthday, and although the server offered me a free dessert for my birthday, when they brought it, there was no candle, no offer to sing, no extra decoration on the plate, and no wishing me a happy birthday. I'm a little surprised by this as it was contrary to the front desk staff. Hey, Lee Banks, please train your restaurant staff to make a bigger deal of of birthdays. Also, put some more Costa Rican items on the menu! The food was VERY good for both breakfast (not included) and dinner, and beautifully plated. If you don't mind the price, don't miss this beautiful property, and ask for Michael as your guide! "

"Staff was great, they have the shuttle to the airport and we were able to do an early check in"

"Very clean and well maintained. Helpful and friendly staff. A bit dated, and out of the way from dining options."

"A true relaxing oasis in the city/"

"Absolutely beautiful property. Stunning views from pretty much every room. Our room has the mountain view. Breathtaking. Pool was small but perfect size since the hotel wasn't packed. Food was excellent! Room service excellent! Staff was excellent! Loved this place! "

"Enjoyed our stay here!"

"The person at the reception was very nice and welcoming. We had dinner at the restaurant and our meal was excellent and staff was very friendly. Would recommend the hotel and restaurant."

"It was amazing thr rooms and beds so comfortable. The staff especially in the complimentary breakfast the food and fruit were the best, staff and cleaning staff so kind and helpful , these employees, Minor, Esteban y Raul in the breakfast went above and beyond to serve and please the guests! I will definitely pass on to friends and family and for sure return on another trip to Costa Rica! "

"As soon as we arrived to the airport, our transportation to Xandari was there with a sign and my name, the driver spoke Spanish and English & helped us ease in to speaking more Spanish with him in a very helpful way. Upon arriving we were waiting for our room, so we had breakfast, Delicious!! And too many options to have them all in one day, glad we had breakfast there 2 mornings. Then we were accommodated by our room being offered to us early, since it was available. We had a hot tub & massage session that morning that was exactly what our travel worn bodies wanted! So greatful. We were offered to plant.a young tree for us to visit in future years- what a great experience and way to help us connect to the ecology of Costa Rica! The staff were very helpful & friendly. I cannot wait to return to see our tree, relax & enjoy Costa Rica again."