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"The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend ! "

"Easy check in."

"loved it so much we actually booked same brand of hotel in the next town we visited. the onsen was so lovely, and open overnight which allowed me to relax while my partner took some calls (late night in Japan but working in business hrs US time zone). free washing machines were so nice. other treats (free coffee, tea, probiotic drinks, ice cream pops) added bonus. walkable from train station and the attractions we wanted to visit "

"Everything"

"We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!"

"Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before."

"Good price "

"I really enjoyed staying here. Great location close to JR station and short walk to the castle. The rooms were clean, spacious and as an extra, they offered free ramen or desert for all guests."

"Close to JR station and outlet mall. "