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"Staff was very friendly and food was delicious."

"The location is excellent, the hot springs are very comfortable, the hotel service is good, the breakfast and the dinner buffet are both very good, the room is comfortable and quiet. There are staff who can help with parking. It is an excellent choice for a vacation."

"Excellent service from arrival to departure. Attentive staff who showed us into a lounge for check-in. Nightly firework displays directly in front of the hotel is a big plus and we are able to enjoy the firework display from our private onsen in the room. Only downside is there isn’t much to do near the hotel, other than boating on the lake. Overall, a very pleasant stay and I will definitely stay at this property again if I am in the vicinity. "

"We had planned to ski but changed plans due to weather. The location is perfect for ski season with the gondola attached to the hotel (it wasn’t up due to warmer weather) but everything in the hotel from the staff, dinner, breakfast was top notch. You didn’t really need to leave the hotel to do anything. "

"the stay is amazing. the onsen and services are good mak9ng the stay a very enjoyable one. definitely will stay again if i am passing through the same area"

"Good stuff!"

"This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort"

"Older resort but food and onsens were great. Very convenient location to both the local sights as well as the shops. The on-site shop was also very handy to comfortably shop for some of the local products."

"The room is clean and spacious."