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"Great hotel, very good location, new construction. Staff is friendly but they just don’t follow up on guests’ requests. Six phone calls - all in Portuguese - to the front desk, no call back. Simply ignored. I think they feel bad to say no so they prefer ignoring rather than declining a request or explaining why they can’t help. That is however a minor detail given the hotel location and comfort level. "

"Employees need to improve customer service."

"Great customer service!! I stayed at this hotel many times in the past. It was great to be back after a year and feel at home. Many thanks to Ricardo for outstanding customer service!!"

"Check in was not good. I thought I booked a hotel room instead it was an apartment"

"Quarto muito bom, amplo e novinho, com varanda e vista pro mar. Estrutura do hotel muito boa e um ótimo café da manhã disponível por R$ 35,00. "

"O ar condicionado do flat está velho e faz muito barulho, impossível dormir com ele ligado. A água tinha cheiro ruim, quando liga o chuveiro se sente um cheiro muito tuim vindo da água. No mais, tudo certo e de acordo com as expectativas. "

"It was good"

"First night in Recife and we wanted a place close to the beach as well as food and bars. The Pasada is located a little bit off the main beach street. The staff was very welcoming and helpful. The parking for the car was very secure. The room was located on the second floor, Not that we needed an elevator but there was not one. The room had one full bed, one twin bed and one bunkbed, there was a small desk and refrigerator and a small bathroom. The air-conditioning worked great and the beds...