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"Customer service and hospitality was exceptional "

"everything was amazing, staff, room, check in process , breakfast, Room was very spacious and super clean. Pool is beautiful ,restaurant delicious. Overall ill love to stay here always"

"The staff at the hotel, particularly at the front desk and in the spa are amazing. They went over and above what would be expected."

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"Excellent. "

"The hotel is nicely furnished from the ground floor to the top and staff were very helpful and welcoming. I would say construction next door is out of place."

"The resort is well maintained and the rooms were clean and comfortable. Staff are very friendly and our personal concierge Helen was super attentive and informative. We would definitely go again, and recommend this resort for families with young kids. "

"I have nothing but great things to say about this property and its staff. The property is beautiful, clean and has multiple amenities and activities. The staff is wonderful, attentive and accomadating. A special thanks to Hien, Y and the chefs. "

"Since our arrival until our check out, our time at the Banyan Tree Lang Co has been fabulous. The only negative is that we stayed for only 5 nights. I wish it could have been more. Our lagoon view villa was beautiful, designed in a traditional style. Our preference over a large scale hotel resort. We had the use of bicycles for our stay which was perfect for getting around the complex. Lovely little paths and pretty lantern lit bridges to cycle or walk through. We ate in all the restaurants over the course of our stay and also tried out Rice Bowl next door in the Angsana hotel. Every meal was delicious with exceptional service. We had what’s app chat with our own villa host which felt personal. We enjoyed the beach with stunning sea views. Staff there would bring us complementary sorbet, water and snacks each day. We also enjoyed a couples massage in the spa. Another lovely experience. I have to say the staff really made the difference. Stand out service, smiles and hellos from everyone. We have stayed in lovely resorts in the past but the Bayan Tree Lang Co truly stands out. Would love to return. "