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"We were given a room with a view of the lake. It was gorgeous and nice to sit at the balcony to watch the sunset. A very relaxing stay."

"Stayed one night. The facilities are a bit old and outdated but I had a peaceful sleep and enjoyed the dinner and breakfast provided."

"Nice and Clean"

"Absolutely adored this property, highly recommend booking a Mountain View room. There is also a shuttle to take you to areas you want to be in which is nice. Very clean, enjoyed the onsen as well! A great place to take a break from the bustling city. "

"This hotel was an authentic Japanese experience. The staff were lovely. The food was quite good and the onsens we’re incredible. It is a bit remote. They do have a van that can take you to public transportation."

"Staff can speak English and Mandarin. They are very helpful. "

"Wonderful location and service. Beautiful grounds. Excellent range at breakfast though many large groups. Excellent wine bar that we paid for as part of the booking. Self help to over 30 types of Japanese wine and premium snacks. Plus wonderful onsen in the room. Would stay again"

"Nice facility, nice staff"

"We stayed two nights in a Japanese room with private open-air bath. It was fantastic. The room was clean, modern and had everything we needed. Words cannot describe the private open air bath which we used as much as possible. We had dinner and breakfast included - these meals may be challenging for western tastes but if you're feeling adventurous, go for it! Unfortunately the public bath was closed when we visited so I cannot comment on this."