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"Fantastic ski resort and onsen. Great professional English."

"Very good onsen. Plenty of food. "

"This is my third stay. My go to resort for skiing "

"The view is amazing. "

"A really clean hostel that provided a clean set of towels and toothbrush set. There’s a curtain for each bed so I had privacy. Even if it’s full house, there was ample space for luggage. There’s a comfy lounge area with water dispenser for me to chill. Don’t forget to try the curry rice. It was exceptionally good and slightly different from the regular Japanese curry. Toya lake was just across the street and the famous Waseimo store was right in front of The Toya. Two combi stores nearby if you like to get snacks. "

"The service is impeccable and the room is clean and has a great view of the lake."

"Staff was really helpful to check and advise on JR train information even it is not their responsibilities. The hot spring was very well maintain and comfortable to use. Dinner and breakfast buffet variety is very good. The lake view is perfect also !! "

"The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time. "

"I didn’t know the hotel provides shuttle services. "