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"Great - good value, well situated hotel"

"アメニティーが充実していた。 温泉は良かったけど露天風呂があったらもっと良い。男風呂までの動線が喫茶店を通り抜けなければ行けず微妙。全体的には満足でした。"

"Overall, excellent comment. However, it will be a cherry on the cake if there is a digital bath scale in each room."

"Exceeded expectations. Nice room. Great breakfast. Super onsen. Friendly staff. And free massage chairs. "

"Was a great stay for one night! Close to the train station. Very good location "

"We had an unique experience staying here. Shoes ares kept in lockers next to hotel entrance. We walked on the soft, comfortable tatami throughout the hotel common area. The hotel provides mechanic car park - which is helpful, so we don't have to worry about our car being subject to snow or cold. Highly recommend this hotel."

"Nice place, basic. Close to train station. And decent breakfast. Great for the price "

"Worst hotel experience I’ve ever dealt with. Unable to get to the hotel because the only road to the hotel was closed. Hotel customer service was out-sourced and I had to talk to someone out of Japan that did not know anything about the hotel or roads in the area. After about 2 hours of back-and-forth via emails, they finally provided a number to the actual hotel, but the language barrier was a challenge. They agreed to cancel the reservation and agreed to provide a full refund, however,...

"The rooms were very clean and the location was excellent. We were a short walk from the train station and also a nice walk to the Matsumoto Castle. The only negative experience was the free breakfast which was styrofoam dinner trays, individually wrapped croissants and a Japanese style breakfast which we did not find appetising. We did not participate and ate elsewhere."

"Overall room was fine - room has evrything needed and no wasted space."

"Enjoyed staying here very much. Modern facilities and amenities. Very clean comfortable and convenient. I like how practical they are with their self-provision of amenities only if needed. Short stay self cleaning good. Very eco friendly."

"The staff at this property are unbelievable. They go out of their way for you. The hotel has pretty much ski in, with access to the chair lift right outside the front door. Dinner is amazing, breakfast is not as good, but has plenty on offer with fruits, hot and cold options. The onsen downstairs was renovated whilst we were staying there and looks great, much more inviting. Access to the Hakuba Valley Shuttle just up the road, walkable. Although the idea of sleeping on a mattress on the...