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"it was a nice and quiet hotel the hotel staff was nice and helpful "

"Great Japanese style and western breakfast in Serena restaurant. Shuttle bus travel from hotel to airport every 30 minutes. Friendly staff!"

"great for an overnight stay when arriving or departing Japan at Narita airport. good shuttle service from the airport and train station. nice gym and indoor swimming pool. Naritasan Omote Sando and Naritasan Shinshoji-Temple are walkable from the train station and a worthwhile visit if you have a few extra hours."

"Alll the employees are extraordinarily courteous n friendly. Especially the early 5 am front desk young man. He made sure we knew how to to get to the airport shuttle. And the shuttle bus driver n the helper gentleman were so kind n friendly"

"Very quiet, Clean room and area, free shuttle for shopping mall(Aeon) close by "

"Shuttle to and from Narita Airport plus Aeon Shopping Mall. Great front counter service."

"It was a great experience, service was great and accommodation than you to all the staff really enjoyed!"

"As an American tourist, this place was very nice and quiet. It was not cheap, but it wasn't expensive either. It's ideal if time and comfort are your main concern!"

"Staff was very helpful"