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"Staff was incredibly hospitable, treated me well and the place was very clean. "

"Best"

"Best in Fuji Kawaguchiko. Easy check in/out self service kiosk. We used the free shuttles to Kawaguchiko station and Gotemba outlet mall (reservations required). Breakfast was yummy. Thank you"

"The staff spoke great English and were super friendly. We enjoyed both the public onsen options, both really different, clean, relaxing, had great bath prody, and were fun to experience. The traditional breakfast was the best we had. Only complaint might be that the mattresses were pretty thin, but we were only there one night, so it was fine. Overall amazing experience!"

"This place is AMAZING!! Best sleep my friends and I have ever gotten and the area was BEAUTIFUL. It is our favorite experience so far and we are already planning to book again here in the future and for longer "

"Everything was perfect for my son's birthday. Highly recommend this property. Quick. Courteous. Respectful. Everything you would expect in Japan. Awesome job!!!"

"We had a great overnight stay in Gotemba. The only negative was the bed was so hard. I like a firm mattress but this was beyond firm. The breakfast buffet was excellent. "

"Excellent "

"We loved this hotel, however it is BIG! The service is amazing and the onsens are fantastic. The garden is also very beautiful. It lacks in walk ability, although we did make the track into town which took about 20 minutes on a busy farm road. The drum show and tea ceremony which are both complementary were both lovely. The dinner set was 9 small courses and were of fantastic quality, but we were definitely tired of sashimi by this time. The breakfast is buffet style and offers many choices from pancakes to miso soup and fish. We chose this hotel specifically for the private onsen and that did not disappoint myself or my teenage daughter. The public onsen that I used were also very nice. The view of mnt Fuji is stunning."