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"Had a lift to get baggage to upper level."

"Early check in with a pleasant clean room ! 10 out of 10"

"The BW Apollo is a great place to stay, staff friendly and rooms more than an acceptable standard."

"Friendly and helpful staff "

"I was disappointed the halls could echo and u could hear children upstairs running around and making lots of noise "

"Location is great. "

"All good hassle free "

"Overall, the stay was fine, but the cleanliness of the room and toilet was disappointing. It would have been much more comfortable if the washroom hadn’t been stinking when we checked in. Additionally, we found hairs on the kids’ bed sheet, and there was a noticeable amount of dust under the coat. My first stay at this hotel was a good experience, which is why I chose to return but unfortunately, this time didn’t meet the same standard."