We had a balcony room on the 2nd floor, which overlooked the outdoor seating area. We knew the location was an entertainment area, so expected noisy evenings. However, there was no issue with noise because the room was very well soundproofed. We could hear muffled noise from outside but nothing from the very active nightlife in the downstairs courtyard, bar and restaurants. Being able to open the door onto the big balcony, for fresh air, was a plus (the reason we opted for a balcony room). Very private.
The bedroom was small. Very comfortable queen bed. No seating, rail for hanging clothing (no wardrobe). Modern, small bathroom. All of this was perfect for our 2-night stay.
We liked the energy-saving keycard activation/deactivation of power to the room, the bulk shampoo/conditioner/bodywash in the showers instead of the wasteful individual supplies, the bar fridge with milk & bottled water supplied, tea (T2) and coffee sachets.
Love the funky decor in the public areas - reception, lifts, internal courtyard area (that's what attracted me to the hotel). Didn't disappoint.
The hotel is right opposite the Crown St light rail stop. We had no issue with any noise (we were on the side, not facing the line).
We did not have a car. We liked the convenient location to transport, walk or rail to beach, plenty restaurant/cafe options. Supermarket only a block away.
We didn't have much interaction with staff, but everyone we dealt with was very pleasant and helpful.