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The Gateway Inn

4.5 star property
Suburban Newcastle hotel in Mayfield with 4 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Gateway Inn

Front of property
Reception
Property entrance
Premium bedding, minibar, in-room safe, desk
Superior Spa Suite | Living area | 42-inch LCD TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The price is AED 437
AED 481 total
includes taxes & fees
28 Jan - 29 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe King with Spa

Premium bedding, minibar, in-room safe, desk

Deluxe King with Spa

Highlights

Private indoor spa tub
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite | Premium bedding, minibar, in-room safe, desk

Superior Spa Suite

Highlights

Private indoor spa tub
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Accessible

Deluxe King Accessible | Premium bedding, minibar, in-room safe, desk

Deluxe King Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, minibar, in-room safe, desk

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Balcony

Superior King Balcony | Premium bedding, minibar, in-room safe, desk

Superior King Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | Premium bedding, minibar, in-room safe, desk

Superior King

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-bedroom Apartment

42-inch LCD TV with cable channels, TV, iPod dock

Two-bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
LCD TV
  • 75 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Property entrance

The Executive Inn

Pool
Parking included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1003)
The price is AED 397
AED 437 total
includes taxes & fees
13 Feb - 14 Feb
The Executive Inn

About the neighborhood

Map
32 Industrial Drive, Mayfield, NSW, 2304

What's nearby

  • University of Newcastle - 5 min drive
  • Newcastle Showground - 5 min drive
  • Newcastle Civic Theater - 8 min drive
  • John Hunter Hospital - 9 min drive
  • Newcastle Beach - 16 min drive

Getting around

  • Waratah Station - 3 min drive
  • Newcastle, NSW (NTL-Williamtown) - 18 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Praise Joe - ‬3 min drive
  • ‪Equium Social - ‬2 min drive
  • ‪Michelle's on Victoria - ‬14 min walk
  • ‪Mayfield West Bowling Club - ‬2 min drive

About this property

The Gateway Inn

Luxury hotel located in Mayfield
At The Gateway Inn, you can look forward to a coffee shop/cafe, a playground, and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a health club.
You'll also enjoy the following perks during your stay:
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station, and a vending machine
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff and location
Room features
All 93 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Italian, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free offsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends: AUD 8-40 for adults and AUD 8-15 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 40 for adults, and AUD 8 to 15 for children
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gateway Inn Newcastle
Gateway Newcastle
Newcastle Gateway
Gateway Inn Mayfield
The Gateway Inn Hotel
The Gateway Inn Mayfield
The Gateway Inn Hotel Mayfield

Frequently asked questions

Is The Gateway Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Gateway Inn?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at The Gateway Inn?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Gateway Inn?

Check-out is at 10 AM.

Where is The Gateway Inn located?

Located in Mayfield, this luxury hotel is within 3 mi (5 km) of Allowah Street Reserve, University of Newcastle, and Newcastle Showground. Newcastle International Sports Centre and Newcastle International Hockey Centre are also within 3 mi (5 km). Waratah Station is 25 minutes by foot.

The Gateway Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 69 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Muswellbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Kim Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

LINYAN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was great and relax. Only the room didn’t clean well after last stayed family. But the service people is really nice. Will go back there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shops, plenty of secured parking and twin shower heads in the room.
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth, delta

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Hallway is not clean. Room was not cleaned in detail. We saw hair in the shower drain and food scrap at the corner of the room. Carpet needs deep cleaning or replaced
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Linda, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Convenient to club
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Ticked all the boxes
Stayed 1 night in Oct 2024

8/10 Good

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, comfortable stay.
Stayed 1 night in Aug 2024

4/10 Poor

Emilio

Stayed 1 night in Oct 2024

4/10 Poor

Sam

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival we were greeted and given our cards. Room was spacious, clean and tidy, and modern. The wine bottle in the fridge was opened already with some missing- i rang and said it wasnt us so we wouldnt be charged- no issues there. Next we checked out the bathroom, particularly the double ended bath which was the whole reason i booked this hotel and room. The bath was large and clean with about 6 jets. BUT the tap handle was at the pillow at one end of the bath so rendering it useless, the plug kept popping up and down causing my wifes leg to get pinched- romantic night ruined. The king bed was comfy. TVs both wouldnt cast to mobiles despite trying android and iphones. Heres the kicker- the aircon duct directly above the bed is not well insulated to outside, so when it rains the water falls from the high section of the building directly on the duct causing a sound like hail is on a tin roof- even though it was spitting rain outside. This caused us to be awake most of the night. Upon checkout i politely let the front desk staff know of our concerns and we were told 'thats how its always been' and theres nothing they could do about it. This tells me they are clearly aware of these 2 big issues! Room 1114.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, slightly overpriced, but convenient, clean and safe. I lost my hearing aid whilst checking out, staff were amazing and immediately helped locate and return to me. Would happily stay again. No complaints at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Sep 2024

8/10 Good

Katie

Traveled with family
Liked: Cleanliness, staff & service
Was a nice quiet setting. Parking was hard to get close to the hotel, nice clean staff were pleasant.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, only problem was the dual shower head one didn't work as it should.
Stayed 1 night in Aug 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean room very friendly and helpful staff was not a fan of the glass wall of the bathroom I like privacy when I’m in the bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

PETER, Lavington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location adjoining club, staff helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-mark

Stayed 1 night in Aug 2024

2/10 Terrible

Promod

Traveled with group, Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We were very upset with how the staff treating to gusts and at that point, I even thought for a moment to ring the police or our lawyer. Three people mentioned that each of them is the Inn manager at three different time; even difficult to make a complaint. Very very rude. The staff asked to leave us if we don’t want to stay at around 9.00pm at night. Very disappointed. It is obvious that the management is not caring/ less caring about customer service. We simply asked for the receipt for credit card payment and the staff refused and strongly verbally harassed us. He asked to read the booking confirmation and the company can not give receipts at all. That is completely illegal in Australia: I have nothing against him personally as he looks like immigrant who has no clue about what he was doing except treating: I felt like he was going to hit me any time with his body language. I am thinking to send group memo to all of our group of companies, partners, clients and members the description of what we experienced and think twice for any business/official/work stays in this place. As we don't want any Australian to face such inconveniences and bullying. However, we informed the company CEO in writing about our inconvenience and unethical customer handling. Waiting to hear This is the first time we experienced such disappointment from hotel industry: No way we recommend to anyone who anticipates peace of mind and quality service (actually, any sort of service) at all.
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quality hotel not what I expected on par with all the big hotels. Keep up the great service
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Uncomfortable bed in Rm 1115. Exceptional staff at front to greet you and to see you off.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is convenient, has easy parking and hood dining options
Stayed 1 night in Jul 2024