Search Lodges in Montellano

"NEOLFY, LEANDRO AND DENNY ARE THE BEST!!!! their level of professionalism and excellence represents lifestyle hotel and resorts in the upmost way. We were so impressed. Let me start by saying that they all went out of their way to assist us and make our stay one of the best that I’ve ever had at a resort. They always greeted us with a smile. Neofly, Denny and Leandro assisted us with reservations and made sure that we were able to go to Resturants on the property that we have not been to before due to no availability. They all made the process quick and easy by obtaining our room numbers and asking about our preferences. We didn’t have to wait around. They told us to come and pick up our Tickets for reservations and they did all the rest. We appreciated this so much because we were able to enjoy our day and not have to wait around to make arrangements. That level of excellence and service is exactly why Neolfy, Denny and Leandro should be the head Guest services at this resort and receive raises!! They are the perfect example of excellence and customer service. During the end of my trip, I fell ill and NEOLFY called me to see how I was doing and how I was feeling, she even had the best chicken soup that I’ve ever had sent to my room while I was recovering and said that if there was anything else I needed to just ask. When there was a problem with my air conditioner, she had it fixed same day! Thank you Neolfy, Denny and Leandro. We appreciate you!! "

"I was very please with our stay. The breakfast is GREAT and the staff was very professional."

"🙏"

"Spacious rooms nice restaurant great breakfast selection, close to shops and tourist destinations"

"Nice spot , would definitely come back and definitely recommend to friends "

"I visited with my family. We all had a good experience."

"Very good place "

"Its always a great experience, friendly staff that makes you feel safe and welcome and accommodates to your needs "

"This was the first time we stayed at this hotel, we read a lot of reviews and compared different hotels before making our decision. We really loved staying at this hotel because it was like 10 minutes away from the airport and our flights to and from Santiago were extremely early. We were able to check in early for a small fee which included breakfast since we arrived during breakfast hours. My husband and I would like to recognize Miguel at breakfast who took care of us every single morning making us fresh omelets. He was so polite, friendly and professional. He really made us feel welcomed and special. Also Ivelise was wonderful and helpful, she took care of us at dinner time and did an excellent job. Eddie and Jean from the front desk were excellent and friendly too. Everyone at this hotel was friendly, professional and always had a smile and greeted us whenever they saw us. The pickup and drop-off at the airport was very easy and convenient. At the pickup we received two bottles of cold water and we were so thirsty after we got off the plane that it felt amazing the way Hodelpa was taking care of us before checking in. My husband and I would definitely stay here again, thank you so much, your guests Patricia & Joey"