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AC Hotel Santiago de los Caballeros

3.0 star property
Santiago de los Caballeros hotel in La Zurza with 2 restaurants and a 24-hour front desk

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Photo gallery for AC Hotel Santiago de los Caballeros

Exterior
Lobby
Lounge
Restaurant
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included
The current price is AED 526
AED 673 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking, City View (Balcony)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hotel Santiago, Curio Collection by Hilton

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, (31)
The price is AED 528
AED 675 total
includes taxes & fees
28 Feb - 1 Mar
Hotel Santiago, Curio Collection by Hilton

About the neighborhood

Map
CALLE DEL SOL # 32-34, Santiago de los Caballeros, 51000

What's nearby

  • Monument to the Heroes of the Restoration - 5 min walk
  • Bella Terra Mall - 2 min drive
  • Casino Gran Almirante - 2 min drive
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive

Getting around

  • Cibao Intl. Airport (STI) - 18 min drive

Restaurants

  • ‪Pinta Beer Store - ‬10 min walk
  • ‪El Tablón Latino - ‬3 min walk
  • ‪Amigos 24 Horas - ‬14 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Noah - ‬6 min walk

About this property

AC Hotel Santiago de los Caballeros

Hotel located in La Zurza
AC Hotel Santiago de los Caballeros provides amenities like a bar and 2 restaurants. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • An elevator, a front-desk safe, and smoke-free premises
  • A 24-hour front desk
Room features
All 140 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 90
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 23 2025 to January 25 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Ac Santiago De Los Caballeros
AC Hotel BY Marriott Santiago
AC Hotel Santiago de los Caballeros Hotel
AC Hotel Santiago de los Caballeros Santiago de los Caballeros

Frequently asked questions

Does AC Hotel Santiago de los Caballeros have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from January 23 2025 to January 25 2025 (dates subject to change).

How much is parking at AC Hotel Santiago de los Caballeros?

Self parking is free at this property.

What time is check-in at AC Hotel Santiago de los Caballeros?

Check-in begins at 3:00 PM.

What time is check-out at AC Hotel Santiago de los Caballeros?

Check-out is at noon.

Where is AC Hotel Santiago de los Caballeros located?

Located in La Zurza, this hotel is within 1 mi (2 km) of Monument to the Heroes of the Restoration, Historic San Luis Fort Museum, and Casa del Arte. Catedral de Santiago and Galería la 37 por las Tablas are also within 1 mi (2 km).

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AC Hotel Santiago de los Caballeros Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 36 out of 46 reviews
Rating 8 - Good. 6 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The staff the cleanest and I love that it was pet friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 2 nights in Jan 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new place, incredible rooftop views and very pleasant stay. Will return when in Santiago again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and professional staff
Stayed 1 night in Jan 2025

8/10 Good

scarlet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Feb 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
THE BRAND NEW FACILITY WAS BEAUTIFUL AND WELL DESIGNED.
Stayed 1 night in Jan 2025

10/10 Excellent

Damarco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff very polite and respectful The view is amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location. Super safe and walking distance to a lot of restaurants and bars around the monument. Everyone in the area is respectful and accommodating. Tourists friendly and a real culture experience. Fares are super reasonable. Great hospitality.
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

8/10 Good

jelissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new property in the Santiago area. Beautiful view did not use the amenities on property such as pool or gym but from what I saw looked great ! Walking distance to dining areas would come back and stay!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ruddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m Business Traveling and A.C. Hotel Santiago filing up all my Expectative.Excellent staff 👍 I’ll coming back soon. La Cuidad Corazon ❤️ Merecia algo Como Esto.
Stayed 2 nights in Dec 2024

4/10 Poor

Melissa

Liked: Amenities, property conditions & facilities
Need better service
Stayed 1 night in Feb 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Only comment would be that a fee of $29 per person for breakfast is more for a “Brunch” and not for breakfast. This price is not accurately reflected with the area or honestly, in general
Stayed 2 nights in Jan 2025

4/10 Poor

Ariel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our experience was unpleasant due to the staff. The property was nice, the food was good and location was good nevertheless, we were awakened at 5:30 by service staff yelling in the hallway. Couldn’t call the front desk at that point because the phone was disconnected but decided to bring it up during check out for constructive criticism only. The staff in the front desk were not at all concerned nor apologetic about it they were so indifferent which about it. Like I said service aside the hotel is nice but the staff could use a lot of training.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is brand new, super clean and the best location and views. I didn’t like how little they offered in the rooms just a bar of soap no vanity kit and just a water bottle. Also the pool is rough top and being the it gets cool it should be heated. Breakfast was horrible. European buffet and had very minimal options . People come to a country to inmerse in the culture which includes food not to eat the same stuff as back home. Breakfast was horrible not worth purchasing. Better off going to a local spot which is cheaper and much better. Overall clean property, great rooms, amazing views like no other and awesome staff. Hopefully with time they fix those tiny things to make it amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Arinely

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para descansar y relajarse
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho la atención y la facilidad para todo
Stayed 2 nights in Feb 2025

10/10 Excellent

Anadaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robinson Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Tú te siente con paz y tranquilidad infinita lo único es que debiera estar el restaurante abierto ala hora del almuerzo
Stayed 1 night in Jan 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, higiene, limpieza comodidad de las habitaciones !
Stayed 1 night in Jan 2025

2/10 Terrible

José

Disliked: Cleanliness, staff & service, property conditions & facilities
El personal no sabe tratar al hueste
Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Stayed 1 night in Jan 2025