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"Overall it was great but free shuttle service to Haram the Mecca mosque is not always available as per there time. U have to take the cab. "

"It was very good stay, my family and I enjoyed it "

"Excellent place service staff I always love to come back again and again"

"Excellent hotel in all aspects…service was the best I’ve had since years from reception to restaurants to doorman…definitely a repeat… Special mention to Khaled at the breakfast restaurant and Ahmed at the door. Thank you!"

"It’s not fair"

"Excellent hotel with high quality customer service. Close proximity to Haram. Staff are well trained and are very helpful. Breakfast is very good. Would highly recommend this hotel."

"Hotel was very comfortable and location as well, I have stayed along with my family a wonderful moments visiting the Holy place. However, I have experienced a very annoying situation with the receptionist which till the moment I haven't heard from either Hotel.com customer service or the property regarding my issue. I've been embarrassed infront other guests on breakfast to pay in advance while my booking was made to be entitled for breakfast and that's what mentioned on website. The staff...

"Service was great and was able to check in earlier. The front desk personnel didn’t charge us early check in fee. They also delivered more drinks and tea bags when we called. The only suggestion is we have to call several times till someone answers. The front desk always empty and now one there, you have to wait for someone to come.otherwise it’s decent hotel nearby haram. Only 5 minutes by free shuttle offered by the hotel or 10-20 real by taxi"

"Restaurant breakfast very disappointing. They don’t serve tea or coffee for breakfast! "

"Very good experience, smooth and quick check in,l. Comfortable room with all the essential towels, toothbrushes, bath robes, safe... Free Shuttle service to Masjid al-Haram on every prayer time."