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Swissôtel Al Maqam Makkah

5.0 star property
Escape to an eco-certified oasis with world-class amenities like free WiFi. Savor your stay in style with top-notch services at your fingertips.

Choose dates to view prices

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Family dining
Restaurant
Interior
55-inch Smart TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
The current price is AED 837
AED 1,011 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 2 Twin Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Room, 2 Twin Beds (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Kaaba View)

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed (Kaaba View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Twin Beds (Partial Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed

City view

Family Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Twin Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Premier Twin Room, 2 Twin Beds (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Twin Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed (Residential)

Suite, 1 Double Bed (Residential) | Living area | 55-inch Smart TV with satellite channels, TV

Suite, 1 Double Bed (Residential)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Triple Room, 3 Twin Beds (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Premier Triple Room, 3 Twin Beds (Kaaba View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Junior Suite, 1 King Bed (Kaaba )

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed (Kaaba )

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Private bathroom
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed

City view

Family Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 Double Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Twin Beds (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Room, 3 Twin Beds (Partial Kaaba view)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cribs/infant beds

Classic Triple Room, 3 Twin Beds (Haram View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

Similar properties

Exterior

Swissôtel Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1000)
The price is AED 881
AED 1,064 total
includes taxes & fees
16 Feb - 17 Feb
Swissôtel Makkah

About the neighborhood

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 2 min walk
  • Great Mosque of Makkah - 3 min walk
  • King Fahad Gate - 5 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 10 min drive

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury eco-certified hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, Swissôtel Al Maqam Makkah provides a grocery/convenience store, a shopping mall on site, and a coffee shop/cafe. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), concierge services, and a porter/bellhop
  • Wedding services, a banquet hall, and a water dispenser
  • Luggage storage, ATM/banking services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 1624 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with tubs or showers and free toiletries
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 370 for adults and SAR 185 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping mall
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in from 6:00 PM - 3:00 AM and 6:00 PM - 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 370 for adults and SAR 185 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Frequently asked questions

Is Swissôtel Al Maqam Makkah pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Swissôtel Al Maqam Makkah?

Check-in is from 6:00 PM–3:00 AM, and from 6:00 PM–3:00 AM. Late check-in is available during limited hours.

What time is check-out at Swissôtel Al Maqam Makkah?

Check-out is at noon.

Where is Swissôtel Al Maqam Makkah located?

Located in Al Hajlah, this luxury hotel is within a 5-minute walk of Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba is 1.5 mi (2.5 km) away.

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 768 reviews
Rating 8 - Good. 179 out of 768 reviews
Rating 6 - Okay. 60 out of 768 reviews
Rating 4 - Poor. 23 out of 768 reviews
Rating 2 - Terrible. 50 out of 768 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nasrullah

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice hotel, close to the mosque walking distance
Stayed 3 nights in Dec 2024

10/10 Excellent

CHAUDHARY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and very close to haram
Stayed 1 night in Jan 2025

10/10 Excellent

Riayasat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, steps away from Al Haram. Easily accessible.
Stayed 4 nights in Jan 2025

8/10 Good

Anam

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location is very convenient to the Haram, the breakfast options are amazing. The staff isn’t the most friendly. We had to ask multiple times for items before it was delivered to us.
Stayed 2 nights in Jan 2025

8/10 Good

Asim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel for the first time and me and my family really enjoyed our time during this stay. Breakfast was on point, a lot of options to choose from. Located just a short walk from gate 89 (Haram). Every th big you need is located close by.
Stayed 2 nights in Jan 2025

6/10 Okay

MOHAMMED, SUWANEE

Traveled with family
Disliked: Staff & service, property conditions & facilities
Property is OK not worh the price they charge.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hazem

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a great experience
Stayed 5 nights in Jan 2025

10/10 Excellent

Riad

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

afsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay! Your staff were incredibly friendly and attentive, delivering exceptional service. I'm thoroughly satisfied and look forward to returning!
Stayed 3 nights in Jan 2025

8/10 Good

Mohamed Senhaji

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Elizabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
The room that was given to me was clean but had a very strong odor. It’s smelled like mold. I asked for a different room that was the same. It felt like the furniture the doors the carpet all carried the mold smell. Needs upgrading updating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amal Nabil

Stayed 2 nights in Dec 2024

6/10 Okay

Nayyer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of improvement is required. Clarity is needed on number of beds in room
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah Lina

Stayed 2 nights in Dec 2024

10/10 Excellent

Syed Fasih

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Dec 2024

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to haram
Stayed 3 nights in Jan 2025

10/10 Excellent

Sabeen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Walkable , very convenient .
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general is a good option of staying with family
Stayed 4 nights in Nov 2024

10/10 Excellent

Abdul Shakeel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a memorable stay
Stayed 4 nights in Dec 2024

2/10 Terrible

MOHAMMED

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked the hotet 3 months in advance and asked for connecting rooms due to travelling with kids. Yet they gave me two room in two different floors!!! Super pathetic! House keeping staffs are great but reception is hopeless, specially the ladies at the reception don’t have any customer service skills
Stayed 3 nights in Dec 2024

10/10 Excellent

OMER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get in and out to HARAM MASHALLHA
Stayed 2 nights in Dec 2024

6/10 Okay

Ali

Stayed 2 nights in Nov 2024