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"We got to check in early to our room , we came in extra early and they allowed us to stay in the downstairs lounge until our room was ready . The location is very central ! We walked to the Bean , Willis Tower, Naval Pier , train is close . Think we made a great choice "

"I absolutely loved my stay at the citizenM hotel in downtown Chicago! The location was unbeatable, offering easy access to a variety of stores, restaurants, and the beautiful riverfront. It made exploring the city incredibly convenient. The hotel's modern and stylish design, combined with its comfortable amenities, made for a fantastic experience. The vibrant atmosphere and friendly staff added to the overall charm. Whether you're in Chicago for business or leisure, citizenM is the perfect spot to enjoy everything the city has to offer. Highly recommended!"

"Great hotel"

"I would’ve like a closet and microwave but other than that I loved my stay. "

"Close to restaurants and shopping."

"Great property, we loved the location dinning options and the room itself. We felt right at home. The only thing I didn’t care and I thought was a little much was $69 a night to park/valet my car with them! I understand the convenience of it but when I can pay for 2 nights across the street for one night there something is wrong. Other than that the staff were awesome and I’ll definitely be back some time soon!"

"We were offered a discounted upgrade upon check in. It was my birthday and we were excited to accept. The riom was spacious with an amazing view. Breakfast was delicious. My only complaint wasn't really the hotels fault but a little communication would have been helpful. We traveled out to the suburbs for a day trip. When we tried to return they had shut down the entire city for a Mexican Independence parade. Entering the city was not possible until 4am. Locals planned this fir months it was on every local news outlet for weeks, but coming from another state we had no way of knowing or predicting that exit ramos from the highway would be blocked. A small write up about what to expect slipped under the door or given with keys would have allowed us to sleep in the room we paid for that night rather then in our car on I90/I94. Otherwise, a completely amazing stay."

"Awesome experience. Best hotel in downtown Chicago."

"Love staying here! "