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"Lovely Victorian hotel in great location with a steep history. Unfortunately the hotel seems to be in a time warp and not in touch with modern day competition with regards to room quality tv, bed, furnishings. The dining options were extremely close windowed and not flexible. Breakfast was really poor quality with limited choice with many expected food items not bailable or offered. It seemed to be more in line with a seaside bed and breakfast offering rather than what appeared to be a 4 star hotel. We don't regret staying at The Metropole. Just that we were a little disappointed "

"Just perfect for us. Impressive grand staircase and a beautiful display of gorgeous smelling flowers were the first things to hit the senses. We came into contact with 2 members of the reception staff who were so friendly and seemed genuinely interested in us as a family group. We were there with my elderly parents who were equally impressed with the staff helpfulness. The 2 barmen were also pleasant and friendly. We were attracted to the hotel as it was city centre with its own parking. Room was spacious and clean with tea/coffee making facilities. Breakfast was hot and plentiful. We’d intended using the pool/gym but we didn’t get around to it as there was so much to do out and about. I can 100% recommend this hotel."

"Convienet to travel to loads of places, including wales, people friendly. Loads of place’s to eat"

"Could not have had a quicker check in. We arrived early and had a drink in the bar. Two minutes later the room key arrived. The staff were first class, freindly and helpful. Breakfast was excellent. Check was as easy as check in. Thank you all for relaxing time."

"I don't need to write much here, other than the staff were lovely, the hotel is clean, quaint and located in beautiful surroundings. I cannot fault the place. I was there with colleagues for work and i am already lookibgvto return with my wife for pleasure. "

"The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team"

"Really love staying here, Ludlow is such a lovely place recommend a visit to anyone "

"Great hotel and spa. The staff were hardworking, friendly and helpful. The food was of a very good standard for the price."

"We had a fabulous stay at The Riverside. We stayed in one of the Garden rooms which was perfect in every way with thoughtful details, such as a torch to walk back with after dinner, and fresh milk in our fridge for tea/coffee. What really impressed was the service we received from the staff. Even though the bar and restaurant were busy, the manager and his brilliant young team looked after us so well . We will definitely return! "