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"Beautiful central hotel historical building staff very good "

"Great hotel and spa. The staff were hardworking, friendly and helpful. The food was of a very good standard for the price."

"We had a fabulous stay at The Riverside. We stayed in one of the Garden rooms which was perfect in every way with thoughtful details, such as a torch to walk back with after dinner, and fresh milk in our fridge for tea/coffee. What really impressed was the service we received from the staff. Even though the bar and restaurant were busy, the manager and his brilliant young team looked after us so well . We will definitely return! "

"I booked a room as I was attending a dinner dance evening in the ballroom. Everything from the evening meal through to the breakfast was superb. The food was delicious and piping hot, the cocktails were delightful and breakfast was excellent. The staff were all so friendly, extremely polite and welcoming. It was a pleasure staying there. "

"Great location near the Cathedral and plenty of restaurants, bars and cafes nearby. Reasonably straightforward to check in, although the lighting at the entrance and in the stairwell could be improved - I needed to use my phone torch. The room was great and had a lot of character with a modern bathroom. One minor suggestion - they should change their brand of shampoo. My hair has never felt so gross and greasy after washing and drying! But it was a convenient and comfortable stay. "

"Staff very friendly and helpful. Room clean. Excellent quality food and reasonable prices . Would definitely recommend "

"Browns was an excellent hotel - only stayed for one night but wish we were there for longer. Will definitely go back. We were upgraded to an apartment which was great to have the extra space with a Juliette balcony overlooking the river. Food was excellent had lunch and breakfast was included and couldn’t fault it. Apartment had a fully working kitchen with fresh milk in the fridge which was a nice touch. No car park but the pay and display was very close by so very easy and it cost about £11 for 24 hours which I didn’t feel was bad. Staff were great and accommodating and efficient- can’t wait to come back for longer next time. "

"First class"

"Welcoming, friendly, comfortable, central, value for money "