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"Ideal location with parking. Very pleasant stay"

"Overall excellent "

"I was blown away by the excellent service, an amazing stay with so much attention to detail. Couldn't fault it in any way. All the staff are so helpful and friendly. Can't do enough to make your stay so special. The best hotel I've stayed at in a long time. Sometimes the bathrooms let the rooms down but not this one! The pianoist at the baby grand at dinner every night - perfect! Such a relaxing enjoyable experience. Will be back."

"Excellent stay. The hotel was very reasonably priced and was located in the centre of Worcester. The room was clean, cosy and spacious. The breakfast was ample with plenty of choice including veggie sausages. All the staff were pleasant, helpful and friendly. Thank you for a wonderful 2 night stay"

"Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email."

"We had a lovely 1 night stay. Our family room was excellent. From checking in to checking out, every member of staff was friendly and helpful. Lovely atmosphere. Lovely swim in the pool. Lovely food in the brasserie and for breakfast. Would highly recommend - excellent value. "

"Very good hotel"

"The hotel was lovely in a fab location the room was delightful clean spacious plenty of towels lush bed fridge iron etc the management & staff couldn’t do enough for you !! And breakfast choices were excellent we didn’t have dinner as we went to see family near by but menu looked very nice "

"Very well situated hotel in the heart of Malvern. The staff were friendly and helpful and the breakfast was very good. We opted for one of the cheaper rooms and so did not have a view, but the room itself was absolutely fine and was good value. We have found that more and more hotels are charging for parking, so the free parking here was very welcome."