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"Amazing stay! Great service and clean hotel. Best is just next to Batam centre ferry terminal"

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"Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back."

"Tranquility, the view, and the hospitality and service of the staff in the resort. Quite far from city centre, but expensive food (though the food in Pantai is good & worth the money paid) and a lot of mosquitoes and lizards in the property. The state and condition of the furnishing and villa could have been maintained better, but otherwise had a memorable stay in the property. "

"Good property, especially for families. Very good beach, and courteous staff"

"Rooms are clean and comfortable. The grounds are well maintained and the surroundings are quite beautiful. There are only two dining choices on weekdays and there many things to do during the day as the city and towns are not close and there are no interesting places to visit nearby. It's great if you want to sit around the pool all day, but not if you want to get out and see things."

"Nil"

"Just checked out today after a short getaway with my girlfriends. Room was neat and clean. Plenty of space even though there were three of us. Mira and her colleagues at front desk were friendly and warm. They even remembered our ferry departure timing and came to remind us during breakfast when the shuttle to the ferry terminal was arriving. Overall awesome stay!"

"The staff at the ferry terminal pick up and concierge are very helpful. I don’t remember all the names but Ode helped us with the bags while we cycled to the hotel. Food wise Indonesian food is great and breakfast choices are many. View from the pool is amazing."